Conditions & Exclusions - Krups EA815 Mode D'emploi

PROBLEM
CORRECTIVE ACTION
MALFUNCTION
Turn the coffee fineness knob to the right to make the grounds coarser (this could
also depend on the type of coffee used).
Run one or several rinsing cycles.
The coffee dispenses too slowly.
Run a machine clean (see "Cleaning program").
Change the Claris Aqua Filter System cartridge (see "Installing the filter").
The water/steam is not
dispensing normally from the At the beginning or end of making a drink, the steam nozzle may drip slightly.
steam nozzle.
The coffee fineness knob is
Only change the grinder setting when it is running.
difficult to turn.
Increase the coffee temperature in the Maintenance and settings menu
The espresso or coffee is not hot
enough.
the cup by rinsing it with hot water before making the drink..
Avoid using oily, caramelized or flavored coffee. Check that the coffee bean
container has coffee in it and that is it dispensing correctly.
The coffee is too lightly colored or Decrease the drink volume, increase the drink strength.
too weak. Turn the coffee fineness knob to the left to make the grounds finer.
Make the drink in two cycles by using the 2 cups function.
A problem has been detected during preparation of the drink.
The appliance is not producing
The appliance has restarted automatically and is ready for a new cycle.
coffee.
Why can I not run descaling/why
The machine only requests a descaling cycle once it has made a certain number of
does my machine not request a
drinks using steam.
descaling cycle?
A power failure occurs during a
The appliance is automatically restarted when power is switched back on.
cycle.
The appliance is working but Check that the water tank is in place, and that the cord is not stuck between the
does not dispense any liquid. body of the appliance and the water tank.
Danger : Only a qualified technician is authorized to carry out repairs on electrical wiring and carry out
work on the electrical grid. If you do not follow these instructions, you risk death by electrocution! Do not
use an appliance that is visibly damaged!
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KRUPS INTERNATIONAL LIMITED GUARANTEE
This product is repairable by KRUPS during and after the guarantee period.
KRUPS endeavours to keep most of the stock of the spare parts available for
the repair of your product for up to 5 to 7 years on average,
Accessories, consumables and end-user replaceable parts can be purchased,
if locally available, as described on the KRUPS internet site www.krups.com
The Guarantee
. Warm
This product is guaranteed by KRUPS (company address and details included in the country list of the
KRUPS International Guarantee) against any manufacturing defect in materials or workmanship for a period
of 2 years starting from the initial date of purchase.
The international manufacturer's guarantee by KRUPS is an extra benefit which does not affect consumer's
Statutory Rights.
The international manufacturer's guarantee covers all costs related to restoring the proven defective product
so that it conforms to its original specifications, through the repair or replacement of any defective part and
the necessary labour. At KRUPS's choice, a replacement product may be provided instead of repairing a
defective product. KRUPS's sole obligation and your exclusive resolution under this guarantee are limited to
such repair or replacement.
Conditions & Exclusions
The international KRUPS guarantee only applies within the guarantee period and for those countries listed in
the country list attached and is valid only on presentation of a proof of purchase. The product can be taken
directly in person to an authorised service centre or must be adequately packaged and returned, by recorded
delivery (or equivalent method of postage), to a KRUPS authorised service centre. Full address details for
each country's authorised service centres are listed on KRUPS website (www.krups.com) or by calling the
appropriate telephone number as set out in the country list to request the appropriate postal address.
KRUPS shall not be obliged to repair or replace any product which is not accompanied by a valid proof of
purchase.
This guarantee will not cover any damage which occurs as a result of misuse, negligence, failure to follow
KRUPS instructions, use on current or voltage other than as stamped on the product, or a modification or
unauthorised repair of the product. It also does not cover normal wear and tear, maintenance or replacement
of consumable parts, or the following:
-using the wrong type of water or consumable
-ingress of water, dust or insects into the product
-scaling (any de-scaling must be carried out according to the instructions for use)
-mechanical damages, overloading
-damages or poor results due to wrong voltage or frequency
-accidents including fire, flood, thunderbolt, etc
-professional or commercial use
-damage to any glass or porcelain ware in the product
This guarantee does not apply to any product that has been tampered with, or to damages incurred through
improper use and care, faulty packaging by the owner or mishandling by any carrier.
: www.krups.com
from the last date of production.
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