2 GENERAL INFORMATION
2.1 MANUFACTURER IDENTIFICATION
Via Praarie, 56/II, Loc. Cavino,
35010 S.G. delle Pertiche (PD)
Telefono: (+39) 049 9333211
Fax.: (+39) 049 5741295
Internet: http://www.spanesi.com
E-mail: touch.assistance@spanesi.it
2.2 IDENTIFICATION OF THE MACHINE
giving the following information:
(A) Name and address of the manufacturer
(B) CE mark WARNING
(C) Model / Type
(D) Serial No
(E) Year of manufacture
Fig. 1
IMPORTANT: The information given in the
in any requests for technical support and/or
supply of spare parts.
2.3 TECHNICAL SUPPORT
2.3.1 GUARANTEE
All SPANESI S.p.A. products are subjected to strict
functional quality control prior to shipment in the best
interests and protection of its clients.
2.3.1.1 COVERAGE
SPANESI S.p.A. guarantees its products from all defects
in fabrication and working and undertakes to replace any
parts it deems defective free of charge.
2.3.1.2 DURATION
SPANESI guarantees its products for a period of 12
(twelve) months from the date of purchase listed on the
purchase document.
2.3.1.3 GENERAL TERMS
The SPANESI guarantee provides coverage as follows:
a) Exclusively for the free replacement of parts
recognised as defective by SPANESI or its authorised
representative.
b)
SPANESI responsibility is limited solely to the free
replacement of parts recognised as defective, and
under no conditions will SPANESI be liable for
damages of any other kind.
c)
The parts protested and/or considered defective must
be returned to the SPANESI factory with the shipping
expenses for the same borne entirely by the client.
b)
This guarantee does not cover materials subject to
normal wear.
e)
Repairs performed under guarantee do not extend the
duration of the guarantee.
f)
For printer and fotocamera we please ask you to refer
to the warranty and to the assistence of the producer.
2.3.1.4. INVALIDATION OF GUARANTEE
In addition to the normal expiration of the period of
coverage, the guarantee will be considered null and void
in the following cases:
with, altered in any way or removed without providing
machine or any of its parts without the previous written
authorisation of the Manufacturer. Tampering with
the machine or any of its parts, in addition to making
the guarantee null and void, will release SPANESI
from liability for any damage or injury to persons or
c)
Whenever the instructions given in this manual are not
d)
Whenever the machine has been used in ways other
e)
Whenever the machine has incurred damage or
f)
Whenever the machine is operated, repaired and/or
serviced by non-specialised personnel.
2.3.2 REPORTING DEFECTS OR FAULTS
appropriate "DEFECT OR FAULT REPORT " form and
sending it by fax or post to the local dealer or directly to the
Manufacturer.
WARNING: We recommend making copies
of the form provided to permit use whenever
necessary and not using the original.
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