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Fault - Cause - Solution
Fault
No water
Sensor flashes
Only during battery
operation
Only during mains
operation
Water flows continuously
Faucet runs automatically
Water flow rate too low
Flashing as water is flowing • Battery flat
Dripping faucet
Incorrect water temperature • Corner valves/dirt filter blocked
Default factory settings page 6:
• Hygiene flushing mode deactivated
• Hygiene flushing time 1 minute
• Stopping time approx. 1 second
Possible cause
• Corner valves closed
• Corner valves/dirt filter blocked
• Hoses twisted/bent
• Sensor dirty/covered
• Cleaning programme activated
• Reflection (water stops automatically
after a minute's flow)
• Battery flat/faulty
• Battery incorrectly inserted
• Power failure
• Power supply disconnected
• Reflection on the wash basin
• Loss of power as water is flowing
• Sensor dirty
• Reflection on the wash basin
• Supply pressure too low
• Corner valves not open enough
• Corner valves/dirt filter blocked
• Aerator blocked
• Non-return valves faulty
• Flow regulator
• Valve dirty
• Water supply faulty
Solution
• Open corner valves
• Clean corner valves/dirt filter
• Connect hoses correctly
• Clean/uncover sensor
• Wait 60 seconds
• Remove object or
„Autoset"
• Replace battery
• Insert battery correctly
• Check power supply
• Check cable/connection
• „Autoset"
• Reinstate power supply
• Clean sensor
• „Autoset"
• Check supply
• Open corner valves further
• Clean corner valves/dirt filter
• Clean/replace aerator
• Replace non-return valves
• Remove flow regulator
• Replace battery
• Customer service
• Clean corner valves/dirt filter
• Check water supply
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