Troubleshooting - Napoleon S20i Manuel D'installation Et D'utilisation

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9.0 troubleshooting

EN
WARNING
!
Turn off the appliance completely and let cool before servicing. Only a qualifi ed service person should service
and repair this electric appliance.
Appliance may be hot, do not service until appliance has cooled.
Do not use abrasive cleaners.
When checking connections, installing jumper wires (for test purposes only) or replacing components, unplug
appliance from the receptacle to prevent electrical shock or damage to the component.
Can't get the fi re started.
Smokes when door is open.
Appliance emits odour.
Stove doesn't burn hot enough.
Wood burns too fast.
Dirty glass.
Blower does not run.
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W415-2797 / D / 05.07.21
symptom
test solution
Not enough kindling / paper? Add more.
Not enough air? Ensure air control is fully open. Also ensure that
the air opening is not obstructed.
Cold air blockage? Burn a piece of paper to establish a draft.
Use dry seasoned wood with 20% moisture content.
Flue blockage? Inspect chimney.
Cold air blockage? Burn a piece of paper to establish a draft.
Insuffi cient draft? Add more pipe.
Let air stabilize before opening door.
Ensure baffl es are positioned correctly.
Negative pressure? Open a window near the appliance.
Paint curing, see "general instructions" section.
Wood has more than 20% moisture.
Insuffi cient draft? Add more pipe.
Not enough air? Ensure air control is fully open. Also ensure that
the air opening is not obstructed.
Air control may need to be adjusted down.
Check to see ash plug is properly seated (if equipped).
Check door gasket for adequate seal.
Wood may be extremely dry.
Air control may be closed too far.
Burn hotter, smaller fi res.
Use well seasoned wood with 20% moisture content.
Appliance may not be up to temperature.
Ensure blower has power.
27.7

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