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Lid Lock Pin
Gently press the pin and ensure it is clear from debris before you begin using the Multi-Cooker.
Note:
1.
Condensation may collect inside the Heating Base under the removable Cooking Pot. This is normal. Allow to cool,
and then dry using kitchen cloth.
2.
Always make sure that each component (pot, valves, gasket, etc.) is completely dry before you put back into the Multi-
Cooker.
Subject
Power
My Multi-Cooker will not
turn on
Doneness of
My food was undercooked
food
My food was overcooked
Programming Can I set a time for the
Brown/Sauté program?
Can I change the
cooking function, time or
temperature once the food
is cooking?
Cooking
Can the Cooking Pot and
Lid be used on top of the
stove or in the oven?
I stopped the cooking
process and changed
pressure settings, and
now the Multi-Cooker is
preheating again.
Steam
Steam is leaking out of
the Multi-Cooker
Lid
I am having trouble
removing the Lid.
TROUBLESHOOTING
Question
Make sure outlet is functioning properly
Check that the Multi-Cooker is plugged in
Call Customer Service at 0800 052 3615
Make sure you selected the proper cooking setting
Make sure the Lid is properly placed and locked, and that Steam Release
Valve in "Seal" (closed) position.
Check the recipe to see that the proper pressure, temperature, and time
selection were made
Be sure the power was not interrupted
Make sure the Cooking Pot has enough liquid to create desired steam and
build pressure. Minimum of 250ml of liquid should be used when pressure
cooking. Never fill over the "MAX" line.
Make sure the Cooking Pot was at least ½ full
Check that the proper pressure, temperature, and time were selected
Because sautéing is a function that generally requires your full attention this
may not be necessary. However, if desired a time can be selected.
Yes, to change the cooking function, press START/STOP and select a new
cooking function. Change the time and temperature as required for the food.
Press START/STOP again. The time and temperature can be changed at
any time.
The Cooking Pot and Lid are not oven safe. Neither can be used on the
stove or in the oven.
If a cooking cycle is stopped and a new one is started, the Multi-Cooker
may display "HEAt" until the new pressure is achieved.
• It is normal for a small amount of steam to come out of the Bobber Valve
before the Multi-Cooker is pressurized.
• If steam is coming out from the perimeter of the Lid, the Lid has not been
closed and locked completely.
There is a safety feature to keep Lid from being removed while the Multi-
Cooker is under pressure. Please make sure to de-pressurize the unit by
rotating the Steam Release Valve into the "Release" (open) position. Refer
to Releasing Pressure section for further instructions.
Solution
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