Alternative Learning; Courseware Licensing Program And; Train-The-Trainer; Computer-Based Training (Cbt) - JDSU Wavetek Série Guide De Démarrage

Appendix B Services à la clientèle
Global services and solutions
Alternative
learning:
Product
support
66

Courseware licensing program and

train-the-trainer

Recommended for customers with internal training depart-
ments, Acterna's Courseware Licensing Program is a fast,
affordable alternative that allows our customers to train
their own staff using Acterna's courseware. Each course
provides comprehensive instructor and participant mate-
rials to ensure consistent content delivery for the length of
the agreement. A critical part of Courseware Licensing is
the Train-the-Trainer program, which prepares the organi-
zation's own instructors to deliver Acterna training
courses. Courseware Licensing is sold in increments of
one, two, or three years.

Computer-based training (CBT)

By blending learning with technology, Acterna's CBT
program provides our customers with a cost-effective way
to learn technology fundamentals and product applica-
tions. Topics include ATM, Frame Relay, ISDN, LAN
Basics, Fiber Optics, and more. CBTs are designed to
complement both public and on-site training; they can
serve to prepare students for classroom Acterna courses
or be used after instructor-led training to reinforce
learning. In addition to our pre-packaged CBTs, Acterna
custom-develops CBTs to meet your organization's
training needs.
To enroll in a course or for more information on the variety
of Acterna training programs available, call 1-800-638-
2049 or visit www.jdsu.com and complete the Training
Requirement Form.
To continue repair, maintenance and upgrades after a
product's warranty expires, Acterna offers a variety of
product support plans.
DSAM Product Family Quick-Start Guide Rev. C