Global Services And Solutions; System Deployment And Field Engineering - JDSU Wavetek Série Guide De Démarrage

Appendix B Services à la clientèle

Global services and solutions

Global services and solutions
System
deployment
and field
engineering
64
Global Services and Solutions markets a broad portfolio of
services to enable customers to aggressively build their
competitive advantage within the markets they serve.
Global Services and Solutions innovative offerings
respond to our customers' dynamic needs:
– System deployment and field engineering services
– Technical training
– Product support
– Consulting
– Custom software development
– Integrated service programs
Additional information can also be found on our web site
under Services.
Acterna offers a range of support services for our central-
ized test systems, designed around the needs of the
customer's network. Field engineering and deployment
services provide a variety of options for implementing the
test system into the network.
Deployment — Thorough deployment process covers
the initial site survey through hardware and software
installation, allowing rapid integration of systems product
into customers' environment without the use of their own
resources. Deployment includes survey, configuration,
installation of hardware and software, site planning,
cabling, acceptance testing, staging, certification and
system documentation.
Basic Service for Systems — In today's fast-paced world
of communications, network operators are deploying
increasingly complex communications test and manage-
ment systems. Acterna's Basic Service for Systems is
designed to provide the system experts, support and
DSAM Product Family Quick-Start Guide Rev. C