G-T325_MOR_Eng_1109.indd 37
Message
Possible Causes
Touch function
Touchpad calibration
doesn't work
fault
or is abnormal
The Fixed Dial
Number not
Number function
permitted
is on.
Impossible to
receive/send
Memory full
SMS & Picture
Files not
Unsupported file
open
format
SD Card not
FAT 16 file system
working
supported only
The screen
does not
Proximity sensor
turn on when
problem
I receive a
call.
Vibration or manner
No sound
mode
Hang up or
Intermittent software
freeze
problem
Possible Corrective Measures
Perform the touchpad calibration via
phone setting menu.
Check settings.
Delete some existing messages in
the phone.
Check the file format that can be
supported
Check SD card file system via card
reader or format SD card using
phone
If you use any protection tape or
case, check it is covered the area
around proximity sensor
Make sure that the area around the
proximity sensor is clean.
Check the setting status of sound
menu to make sure you are not in
vibrate or silent mode.
Take out the battery and insert
battery.
Turn on the phone.
Try to do software update service
via web site
37
2010.11.9 6:11:37 PM