If Problems Occur - switel DCT6172C Mode D'emploi

If Problems Occur

15. If Problems Occur
Service Hotline
Service Hotline
Should problems arise with the telephone, please refer to the following
information fi rst. In the case of technical problems, you can contact our
hotline service, Tel. 0900 00 1675 within Switzerland (cost via Swisscom
at time of going to print CHF 2.00/min). In the case of claims under the
terms of the guarantee, contact your sales outlet. There is a 2 year period
of guarantee.
Problem
No telephone calls possible
Connection is disturbed or cut off
GB
The handset switches itself off
122
Solution
The telephone line is not connected
properly or is defective. Only use the
telephone connection cable supplied.
Test the telephone line/socket by
using another telephone
The power adaptor is not plugged
in/switched on or there is a complete
power failure.
Ensure that you are in range of the
base (300m outdoors and 50m
indoors in ideal conditions)
Ensure that you are in range of the
base (300m outdoors and 50m
indoors in ideal conditions)
The base station is in an unsuitable
location
Place the handset in the base station
to charge for 15 hours.
Replace the rechargeable batteries.
The system no longer responds or is
in an undefi ned state
The caller number display (CLIP) does
not function
The handset does not ring
Buzzing noise on radio, TV or
computer
The answering machine does not
record messages/memos
Remote access does not work
Reset all the functions to their default
settings. See page 121.
Check that you have this service on
your telephone line. Please call your
network provider.
The caller has withheld their
telephone number
Check that the ringer is not set to off.
See pages 109 & 113.
We recommend that you leave a
distance of 1 metre from electrical
equipment and mobile phones.
Check that the answering machine is
connected correctly and switched on.
Is the memory full? See page 118.
Check that the PIN is correct and that
you are using a touchtone phone.
See page 119.