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Troubleshooting

This chapter lists some problems you might encounter while using
your phone. Some problems require you to call your service provider,
but most are easy to correct yourself.
Message
SIM error
No network
connection/
Losing network
Codes do not
match
Any application
cannot be set
Calls not
available
106
Possible causes
There is no SIM card
in the phone or it is
inserted incorrectly.
Weak Signal outside of
Cellular network area.
Operator applied new
services
To change a security
code, you will need to
confirm the new code by
entering it again.
The two codes you have
entered do not match.
Not supported by service
provider or registration
required
Dialling error
New SIM card inserted
Prepaid Charge limit
reached
Possible Corrective Measures
Make sure that the SIM card is correctly
inserted.
Move towards a window or into an
open area. Check the network operator
coverage map.Check if the SIM card is
older than 6~12 months.
If so, change your SIM at your network
provider's nearest branch.
The default code is [0000]. If you forget
the code, contact your service provider.
Contact your service provider.
New network not authorised.
Check for new restrictions.
Contact service provider or reset limit
with PIN 2.

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