The appliance does
not get cold enough
Your appliance
does not get cold at
all
Frost forms inside
your appliance
Some foods do not
freeze completely
Frozen meat has
white streaks
The door is difficult
to open
The appliance is
not working
Condensation
appears on the
outside of the
appliance
The light does not
work
✓ Check that all the movable parts (trays, racks, etc..)
are securely in place.
✓ Check if the temperature is correct. If this is not the
case, adjust the temperature appropriately.
✓ Make sure that you have not placed a large amount
of food or hot food in your appliance.
✓ Be careful not to open the door too often or leave it
open.
✓ Check that the door is closed tightly.
✓ Keep your device away from heat sources.
✓ Make sure that the ventilation around the unit is
respected.
✓ Check that your appliance is connected to the
electrical supply.
✓ Check that the circuit-breaker for your house has
not cut out and that the fuse has not blown or been
unscrewed
✓ Be careful not to open your appliance's door too
often and not to leave it open.
✓ This is quite normal for food that contains a lot of
sugar, fat or alcohol not to freeze completely and to
remain partially soft (ice cream, fruit juice, etc...).
✓ Check that your temperature is correctly set and is
not at a too low temperature
✓ Check that you haven't kept this meat too long in the
freezer
✓ It is normal for the door to offer some resistance to
being opened, particularly when you have just shut
it: a slight depression forms in your appliance to
ensure the door seals perfectly. AIl you have to do
is wait a few seconds before re-opening.
✓ Check that your appliance is connected to the
electrical supply.
✓ Check that the circuit-breaker for your house has
not cut out and that the fuse has not blown or been
unscrewed
✓ This may be due to a change in the room
temperature. Wipe off any residue of moisture. If the
problem continues contact the local store where
your purchase was made.
✓ Check that your appliance is connected to the
electrical supply.
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