Troubleshooting - Sony CSS-PC1 Mode D'emploi

Troubleshooting

If any problems occur with your products, refer to the following solutions.
If the problem persists, contact your Sony dealer.
Symptom
Unable to charge the battery pack (when
the CHARGE lamp fails to light)
The CHARGE lamp blinks fast, or blinks
for more than 10 seconds
Unable to turn on the camera, or
it suddenly gets turned off
Your computer does not recognize the
camera
Unable to attach the camera on the
Cyber-shot Station
1-GB
Cause/Solution

The camera is turned on.

Turn the camera off.

The AC Adaptor is disconnected.

Connect the AC Adaptor properly.

The camera is not placed on the Cyber-shot Station correctly.

Place the camera correctly.

The battery pack is not installed correctly.

Install the battery pack correctly.

The battery pack is completely charged.

The battery pack installed into the camera is inapplicable.

Install the battery pack compatible with your camera.

The battery pack installed into the camera is inapplicable.

Install the battery pack compatible with your camera.

The connection is not correct.

Remove the camera from the Cyber-shot Station and
reconnect the AC Adaptor. After the CHARGE lamp goes
off, place the camera on the Cyber-shot Station.

The camera is not placed on the Cyber-shot Station correctly.

Place the camera correctly.

The AC Adaptor is disconnected.

Connect the AC Adaptor properly.

The camera is turned off.

Turn on the camera.

You are not using the supplied USB cable.

Use the supplied USB cable.

The USB cable is not connected firmly.

Disconnect both ends of the USB cable and connect them
again firmly. Make sure that the camera is set to "USB
Mode".

The camera is not placed on the Cyber-shot Station correctly.

Place the camera correctly.

The USB jacks on your computer are connected to other
devices besides the keyboard, the mouse, and the Cyber-shot
Station.

Disconnect all devices except the keyboard, the mouse,
and the Cyber-shot Station from the USB jacks.

The MODEL SELECT switch is not set to its designated
position.

Set the MODEL SELECT switch to the designated
position.