VQ OrthoCare BioniCare Knee System Manuel D'utilisation page 24

BioniCare Knee System
®
Troubleshooting (cont.)
Problem: Battery will not hold a charge.
Your BioniCare Generator may display a "Low Battery" indication. Keep
track of how long the battery lasts during one treatment session. If the battery
lasts eight hours or more, the battery is functioning normally. Remember to
charge both batteries initially for at least 4 hours; be sure the batterycharger
is not plugged into an outlet controlled by a light switch. In order to hold
their maximum charge, the batteries must be cycled (fully charged and fully
drained) 4 to 5 times. If you're travelling overseas be sure to get a converter
adapter for the charger.
Problem: Display is blank and the BioniCare Generator shuts off.
If your Generator shuts off, you may have accidentally turned it off or
unplugged the Wire. If you can turn on the Generator normally then this
is most likely the problem. If the Generator does not turn back on, it might
mean the battery has completely discharged and has turned off normally.
Plug in a charged battery and check the battery percentage. A fully charged
battery should say "100%". One last thing; be sure to hold down the On/Off
button for about one second; if the button is not pressed long enough the
Generator will not turn on. The best way to know you're doing it right is to
wait for BioniCare logo to display, then let go of the On/Off button.
Problem: You can't feel the tingle when you increase the signal. There are
a few reasons for this to occur.
1. Your setting is too low. Increase the output until the signal is felt. It's
normal for the voltage setting to change from day to day, depending on
how long the electrodes have been used and the condition of your skin.
2. Your skin might be too dry. Use moisturizer after each therapy session on
the area of the skin under the electrodes.
3. It is quite common for some patients to not feel the tingle even at the
highest voltage setting. Do not worry as this is normal. Set the voltage to
8.4 volts to receive your treatment. Remember to ramp up the voltage
for each treatment as your sensitivity may change over time.
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