TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/product_help –
If you experience
Washer not performing as expected (cont.)
Desired setting or
option does not light
Load not rinsed
Load is wrinkled,
twisted, or tangled
Not cleaning or
removing stains
20
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
Possible Causes
For best performance, not all settings
are available with each cycle, and some
options cannot be used together.
Check for proper water supply.
Not using HE detergent or using too
much HE detergent.
Washer not loaded as recommended.
The load may be out of balance.
Washer not loaded as recommended.
Wash action and/or spin speed too
high for load.
The washer is not unloaded promptly.
Not choosing the right cycle for the load
being washed.
The wash water was not warm enough
to relax wrinkles.
Washer not loaded as recommended.
Not using HE detergent or using too
much HE detergent.
Hard water or high level of iron (rust)
in water.
Fabric softener dispensing ball used.
Powdered detergent used for
low-speed cycle.
See the "Cycle Guide" for the available settings and options for
each cycle.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the inlet
valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
The suds from regular detergent can cause the washer
to operate incorrectly.
Use only HE detergent. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
Avoid tightly packing the washer. The washer will not rinse well
if tightly packed. Load with dry items only. See the "Cycle Guide" for
load size recommendations for each cycle.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer has started.
When load unbalance occurs, a washing process will start to
redistribute the load. This may lengthen the cycle time. Avoid
washing single items. Balance a single item such as a rug or jeans
jacket with a few extra items.
Add load loosely. Items need to move freely reduce wrinkling and
tangling. See the "Cycle Guide" for load size recommendations
for each cycle.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Select a lower spin speed. Note that items will be wetter than
when using a higher speed spin.
Unload the washer as soon as it stops or use Fresh Spin
if you will not be able to unload the washer at the end of the
cycle.
Use the Delicates cycle or another cycle with a low spin speed
to reduce wrinkling.
If safe for load, use warm or hot wash water.
Add load loosely. Items need to move freely for best cleaning. See
the "Cycle Guide" for load size recommendations for each cycle.
Add only 1 or 2 garments after washer has started.
Use only HE detergent. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
You may need to install a water softener and/or iron filter.
Dispensing balls will not operate correctly with this washer.
Add liquid fabric softener to the fabric softener compartment.
Consider using liquid detergent.
Solution
™
option