Troubleshooting
Occasionally, a problem may arise that is minor in nature, and a service call may not be necessary. Use this
troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot
or Danby's Toll Free Number 1-800-263-2629 for assistance.
PROBLEM
Unit does not start
when pressing on/off
button
Not cool enough
Noisy or vibration
Gurgling sound
Power shut off at
Heating mode
POSSIBLE CAUSE
• P1 appears in the display window
• Room temperature is lower than the
set temperature. (Cooling mode)
• The windows or doors in the room
are not closed.
• There are heat sources inside the
room.
• Exhaust air duct is not connected or
blocked.
• Temperature setting is too high.
• Air filter is blocked by dust.
• The ground is not level or not flat
enough.
• The sound comes from the flowing of
the refrigerant inside the air
conditioner
• The automatic over heat protection
function. When the temperature at
the air outlet exceeds 70°C/158°F,
the device wi ll stop.
16
SOLUTION
• Drain the water in the bottom tray.
• Reset the temperature.
• Make sure all the windows and doors
are closed.
• Remove the heat sources if possible.
• Connect the duct and make sure it
can function properly.
• Decrease the set temperature.
• Clean the air filter.
• Place the unit on a flat, level ground
if possible.
• It is normal
• Switch on again after the unit has
cooled down.