8. Causes of errors and error rectification
Note
Contact our customer service department if the problem remains after taking the following
steps.
The following table can be used to localise and rectify minor errors with the device:
Error
Display is blank
GB
Device turns off
18
Possible cause
Device is switched off
Power supply adapter not
connected correctly
No mains power
Device is faulty
By static electricity, such as
occur during normal daily use
(carpet, wool sweater), it may
happen that the device will go
into Standby Mode.
Automatic standby - function is
activated. The device switches
off after 4 hours by default.
Solution
Switch on the device.
Ensure that the power supply
adapter is plugged in and connected
to the device.
Check your fuse box.
Inform our customer service
department.
In case that the device shouldn´t
react on any commands or show
a black screen, reset the device
by pressing the POWER button
on the remote control or on the
backpanel of the device.
Deactivate or change the
ECO / standby mode in the system
settings.