Causes Of Errors And Error Rectification - Hama 00095230 Mode D'emploi

8.6 Causes of errors and error rectification

The following table can be used to localise and rectify minor errors with the device:
GB
NOTE
• Contact our customer service department if the problem remains after taking the steps
detailed above.
21
Error Possible cause
Device is switched off
Power supply adapter not
connected correctly
Display is blank
No mains power
Device is faulty
By static electricity, such as
occur during normal daily use
Device turns off (carpet, wool sweater), it may
happen that the device will
go into Standby Mode.
No storage medium is
inserted
No image appears
The storage medium does
not contain data
No Sound The device is set to "Mute"
No storage medium is
inserted
Video/music does not
play
The storage medium does
not contain any files
Music does not play Incorrect format
Videos do not play, or
Incorrect format
playback is not smooth
Solution
Switch on the device.
Ensure that the power supply
adapter is plugged in and
connected to the device.
Check your fuse box.
Inform our customer service
department.
In case that the device shouldn´t react
on any commands or show a black
screen, reset the device by pressing the
POWER button on the remote control
or on the backpanel of the device.
Insert a storage medium.
Check your storage medium.
Increase the volume of the
device
Insert a storage medium.
Check your storage medium
Convert the music file to mp3
format
Convert the video to a different
format