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Occasionally you may encounter some problems that are of a minor nature, and a service call may not be
necessary. Use this troubleshooting guide to identify possible problems you may be experiencing. If the unit
continues to operate improperly, call your local Danby service depot or 1-800-26-
PROBLEM
• Unit does not start when
pressing power button.
• The room is not cool
enough.
• Power shuts off during
heating mode.
• Nose or vibrations
• Gurgling sound
• Compressor does not work
and the display window is
showing "P1".
TROUBLESHOOTING
POSSIBLE CAUSE
• Room temperature is higher than the
set temperature (heating mode).
• Room temperature is lower than the
set temperature (cooling mode).
• Windows/doors in room are open.
• There are heat sources nearby.
• Exhaust air duct is not connected or is
blocked.
• Temperature setting too high.
• Air filter blocked by dust.
• The automatic over heat protection
function. When the temp. at the air
outlet exceeds 70°C (158°F) the unit
will stop.
• The floor is not level, or the unit is on
an incline.
• The sound comes from the flowing of
refrigerant inside the air conditioner.
• The bottom pan is full.
• Reset the temperature.
• Reset the temperature.
• Close all windows/doors.
• Remove heat source if possible
• Connect the duct and make sure it
can function properly.
• Decrease the set temperature.
• Clean the air filter.
• Switch on again after the unit has
cooled down.
• Place the unit on a flat, level
surface.
• This is normal.
• Remove the bottom drain plug and
drain the water out.
11
(1-800-263-2629)
SOLUTION
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