shark NANO Manuel D'utilisation page 17

5 YEARS WARRANTY
You have recently purchased a SHARK helmet for
your safety and pleasure. It has been designed with
the greatest
care to satisfy your every requirement. For your safety,
and that of your passenger, you must respect all the
rules of prudence when using your two-wheeled
vehicle. The SHARK 5-YEAR warranty guarantees the
initial purchaser
that any possible manufacturing fault or material
defect will be covered by the SHARK warranty.
LIMITATIONS
If during the warranty period (5 years as from the
date of purchase), a problem covered by the war-
ranty were to arise, SHARK, through the intermediary
of its sales network, undertakes to repair or replace
any defective components, up to a maximum limit
which is the purchase value of the helmet. Any labour
costs are normally paid by the SHARK network, but
are submitted for approval prior to the work being
carried out. If the repair requires components to be
dispatched incurring transportation costs, the SHARK
network shall cover these costs up to a limit which is
the cost of transport by the national postal service at
the normal rate.
EXCLUSIONS
This warranty only covers problems related to mate-
rials or manufacturing. SHARK cannot be held liable
with regard to the product in the following cases :
Any damage following
1) a fall or accident
2) a technical modification made by the user or a third
party (glue, adhesives, paint, screws, etc.)
3) use of or contact with: harmful chemical products
(including methylated spirits on the visor treatments),
or an intense heat source
4) incorrect use: abnormal conditions (e.g. underwa-
ter), lack of maintenance or care
5) ageing due to normal wear of the inner fabrics or
foams, the appearance of the external parts, or the
visor (scratches, marks, etc.)
6) abnormal and prolonged exposure to ultra- violet
light, in particular for the decorative colours. In addi-
tion, SHARK cannot consider subjective considera-
tions related to use of the helmet as defects covered
by the warranty:
problems with comfort, size, noise or whistling, aero-
dynamics, etc. SHARK cannot be held liable for the
temporary non-availability of the helmet while it is
being enhanced to satisfy the needs of its owner. In
all cases, the maximum warranty period is 5 years.
Replacement of a component during this period does
not prolong this period.
PROCEDURE
When the helmet is sold go to our website www.
sharkhelmets.com in order to activate your warranty.
All warranty
claims must be made to the SHARK dealer that sold
the helmet. For a warranty claim to be considered, the
purchaser must notify the dealer of the problem that
has arisen, and return the helmet that is the subject
of the claim, together with the warranty card filled out
when the helmet was purchased. This warranty does
not affect in any way the statutory rights of the pur-
chaser as stipulated by directive 1999/44CE. The ef-
fects of this specific and limited warranty shall come
to an end after a period of 5 years as from the date
of purchase. After this period, if you continue to use a
helmet regularly, we recommend that to benefit from
optimum protection and comfort you should replace
your helmet. This is because certain external factors
- general wear, certain impacts - could be prejudicial
to the safety characteristics of this essential piece of
protective equipment.
LIMIT
SHARK reserves the right to carry out work within the
terms of the warranty using replacement parts from
the most recent version compatible with the model
concerned, and is unable to guarantee perfect har-
monisation of
the paint or decorative elements associated with
specific production runs and/or limited editions. In
addition, the
natural deterioration of colours over a period of time
can cause mismatching in the adaptation of colours
of spare
parts. If SHARK is unable to carry out the repair for
technical reasons or because a component is not
available, SHARK undertakes to make the customer
an advantageous offer, taking account of the age of
the helmet, consisting in either an identical new hel-
met or an equivalent model manufactured at the time
of the repair, if the original
model is no longer available.
17
WARRANTY