shark X-DRAK 2 Manuel D'utilisation page 14

5 YEAR-WARRANTY
SPECIFIC TERMS AND CONDITIONS OF THE
SHARK 5-YEAR WARRANTY.
(2 statutory years + 3-year extension at no cost)
You recently purchased a SHARK helmet for your safe-
ty and leisure. It has been designed with the greatest
care to satisfy your every requirement. For your safety,
and that of your passenger, be sure to respect all the
necessary rules of caution when using your motorcy-
cle.
The SHARK 5-YEAR warranty guarantees the initial
purchaser that any potential manufacturing fault or
material defect will be covered.
LIMITATIONS
If during the warranty period (5 years from the date of
purchase) an item covered under the warranty were
to occur, SHARK via its sales network agrees to repair
or replace any defective components up to the actual
helmet purchase value. Any labour costs involved are
normally paid by the SHARK network yet must still be
submitted for approval prior to carrying out the work.
If the repair requires components to be shipped, there-
by incurring transport costs, the SHARK network will
bear costs up to a limit set as the Post Office shipping
rate at normal speed delivery.
EXCLUSIONS
This warranty only covers problems arising with ma-
terials or manufacturing. SHARK cannot under any
circumstances be held liable as regards the product
in the following cases:
Any damage subsequent to:
1) a fall or accident,
2) a technical modification introduced by the user or a
third-party (glue, adhesives, paint, screws, etc.),
3) use of or contact with: harmful chemical products
(including methylated spirits on the visor treatments),
or an intense heat source,
4) improper use: atypical conditions (e.g. underwater),
lack of maintenance or care,
5) ageing due to normal wear of: the inner fabric or
foam, the exposed external parts, or the visor (scratch-
es, marks, etc.),
6) abnormal and prolonged exposure to ultraviolet
light, especially for decorative colours.
7) fluorescent colors (paint and/or decal) on some
SHARK helmets models may fade with time and when
repeatedly exposed to external elements. This is not
considered a default and therefore not covered by
warranty.
Adopt the right reflexes for the preservation of your
helmet.
Fluorescent colors may alter with time and exposure to
light. To diminish such impacts and keep the original
colors of your helmet, SHARK Helmets recommends
you to store your helmet protected from light and avoid
long exposure of your helmet under direct or indirect
UV light.
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Moreover, SHARK cannot subjective considerations re-
lated to helmet use as defects covered under the war-
ranty, namely: issues regarding comfort, size, noise or
whistling, aerodynamics, etc.
SHARK cannot be held liable for the temporary
non-availability of the helmet while upgrades are be-
ing performed to meet the owner's satisfaction.
In all circumstances, the maximum warranty period is
5 years. Replacement of a component during this peri-
od of validity does not extend the duration of coverage.
PROCEDURES
When the helmet is sold, the warranty card containing
all pertinent information must be completed and re-
turned to SHARK SA by the purchaser.
All warranty claims must be filed with the SHARK deal-
er that sold the helmet.
For a warranty claim to be considered valid, the
purchaser must notify the dealer of the problem en-
countered and return the defective helmet, along with
the warranty card completed at the time of helmet
purchase.
This warranty does not deprive in any way the pur-
chaser from exercising the statutory rights granted in
national-level directives.
The effects of this specific limited warranty shall cease
after a period of 5 years from the date of purchase.
Once this period has elapsed, should you continue
to regularly use the helmet, you would be advised to
replace your helmet in order to benefit from optimal
protection and comfort.
More specifically, certain external factors, like general
wear, various types of shocks, could diminish the safe-
ty characteristics of this essential piece of protective
equipment.
LIMIT
SHARK reserves the possibility to undertake work
within the terms of this warranty using replacement
parts from the most recent version, provided com-
patibility with the particular model, and moreover is
unable to guarantee a perfect match with paint col-
ours or decorative features associated with specific
production runs and/or limited editions. In addition,
the natural fading of colours over time can cause a
mismatch when adapting spare part colours.
If SHARK is unable to carry out the repair for technical
reasons or due to a component being out of stock, the
company hereby agrees to make the customer an ad-
vantageous offer, in taking into account the age of the
helmet, that consists of either an identical new helmet
or an equivalent model manufactured at the time of
the repair request should the original model no longer
be available.
In strict accordance with legal provisions pertaining to
a customer's private life, SHARKmay use a customer's
personal data for the purpose of disseminating news
and advertising.