TROUBLESHOOTING YOUR SUNBEAM
Your Sunbeam
Coffeemaker has been carefully designed to give you many years of trouble-free
®
service. In the unlikely event that your new coffeemaker does not operate satisfactorily, please
review the following potential problems and try the steps recommended BEFORE you call an
Authorized Sunbeam
®
PROBLEM
The "Brew Now/On"
light does not light up
The coffee is
not brewing
The coffeemaker
only brews water
The coffeemaker
brews slowly
The filter basket
overflows
Service Center.
POSSIBLE CAUSE
• The appliance is unplugged.
• There's a power outage.
• The appliance is unplugged.
• There's a power outage.
• The water reservoir is empty.
• The filter basket is not
properly inserted.
• The decanter is not
placed all the way on
the warming plate.
• There are no coffee grounds
in the filter basket.
• The coffeemaker needs cleaning.
• The filter basket is not
properly inserted.
• The decanter is not
placed all the way on
the warming plate.
• The decanter lid is
not on decanter.
• Too many coffee grounds
were placed in the filter.
• The decanter was removed from
the warming plate for more than
30 seconds.
COFFEEMAKER
®
SOLUTION
• Plug unit in.
• Wait for power to be
restored.
• Plug unit in.
• Wait for power to be
restored.
• Check the water
windows.
• Insert filter basket
correctly.
• Place decanter
correctly on
warming plate.
• Add the desired
amount of coffee
to the filter.
• clean coffeemaker
as described in
"CLEANING AND
MAINTAINING"
section.
• Insert filter basket
correctly.
• Place decanter
correctly on
warming plate.
• Place lid on the
decanter.
• Removed filter, discard
grounds. If paper filter,
replace. If permanent
filter, rinse. Begin
brewing process again.
• Turn off and unplug
unit. Allow to cool.
Wipe up the spill.
Do not set the hot
decanter back on the
wet warming plate or
it might crack.
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