Troubleshooting - Pentair RIVERSOFT 4 Mode D'emploi

Troubleshooting

System
Problem
Regenerant tank overow.
Flowing or dripping water at drain or
regenerant line after regeneration.
Hard water leakage after
regeneration.
Control will not draw regenerant.
Control will not regenerate
automatically.
Control regenerates at wrong time
of day.
Intermittent regenerant draw.
No conditioned water after
regeneration.
Backwashes or purges at excessively
low or high rate.
Runs out of conditioned water
between regenerations.
Flow indicator on control does not
display service ow.
Possible Cause
A. Loose regenerant line connection.
B. Drain line restricted with debris.
A. Debris is preventing #4 valve disc
from closing.
B. Worn #4 valve disc.
A. Improper regeneration.
B. Leaking of external bypass valve.
C. O-Ring around riser pipe damaged.
A. Restricted drain line.
B. Injector plugged.
C. Debris is preventing valve discs from
closing.
A. AC adapter or motor not connected.
B. Defective motor.
C. Meter clogged with debris.
A. Time of Day set incorrectly.
A. Low water pressure.
A. No regenerant in regenerant tank.
B. Injector plugged.
A. Incorrect drain controller used.
B. No drain line ow control.
C. Restricted drain line.
A. Control improperly programmed.
A. Bypass valve in bypass position.
B. Meter cable dislodged from valve.
C. Meter clogged with debris.
Correction
A. Ensure all regenerant line connections
are tight.
B. Clean drain control.
A. Remove debris.
B. Replace valve discs.
A. Repeat regeneration after making certain
correct regenerant dosage was set.
B. Replace bypass valve.
C. Replace O-ring.
A. Remove restriction.
B. Clean injector and screen.
C. Remove foreign matter from valve discs.
A. Connect power.
B. Replace motor.
C. Remove and clean meter.
A. Set correct the Time of Day.
A. Maintain a minimum of 1.3 bar (20 psi)
feed.
A. Add regenerant to regenerant tank.
B. Clean injector and screen.
A. Replace with correct size controller.
B. Install drain line ow control.
C. Remove restriction.
A. Verify salt dosage and regeneration interval
settings.
A. Remove bypass valve from bypass.
B. Fully insert meter cable into valve.
C. Remove and clean meter.
Sys-man-Riv A AP12 • 7
EN