Malfunctions
V-ZUG is happy to help you with general administrative and
technical enquiries, accept your orders for accessories and
spare parts and inform you about our advanced service
contracts. Just go to www.v-zug.com, info@vzug.com to find
your local service centre and in Switzerland (+41) 58 767 67
67.
7 Malfunctions
Your appliance is designed and manufactured for a long life
span and reliable operation. If a malfunction nonetheless
occurs during operation, check whether it is due to a handling
error. In this case you will have to be charged for the costs
incurred, even during the warranty period. You may be able to
rectify the following faults yourself:
Appliance does not work.
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The appliance is not switched on.
Switch on the appliance.
u
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The power plug is not properly inserted in the wall socket.
Check power plug.
u
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The fuse of the wall socket is not in order.
Check fuse.
u
The compressor runs for a long time.
The compressor switches to a low speed when little cold is
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needed. Although the running time is increased as a result,
energy is saved.
This is normal in energy-saving models.
u
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Fast-Freeze is switched on.
The compressor runs longer to cool the food quickly. This is
u
normal.
A LED on the bottom rear of the appliance (at the
compressor) flashes repeatedly every 5 seconds*.
There is a fault.
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Please contact the after-sales service (see Maintenance).
u
Excessive noise.
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Due to the various speed steps, speed-regulated* compres-
sors can generate different running noises.
The sound is normal.
u
A bubbling and gurgling noise.
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This noise comes from the refrigerant flowing in the refriger-
ation circuit.
The sound is normal.
u
A quiet clicking noise.
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The noise is produced whenever the refrigeration unit
(motor) automatically switches on or off.
The sound is normal.
u
A hum. It is briefly a little louder when the refrigeration
unit (the motor) switches on.
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Refrigeration increases automatically when the Fast-Freeze
function is activated, fresh food has just been placed in the
appliance or the door has been left open for a while.
This noise is normal.
u
→
The ambient temperature is too high.
Solution: (see 1.2)
u
A low hum.
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The sound is produced by air flow noise of the fan.
The sound is normal.
u
Vibration noises
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The appliance is not standing firmly on the floor. As a result
objects and adjacent units start to vibrate when the refriger-
ator is running.
u Check the installation and realign the appliance.
u Keep bottles and jars apart.
Flow sound at the soft stop mechanism.
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The noise is produced when the door is opened and
closed.
32
The sound is normal.
u
The temperature display indicates:
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There is a fault.
Please contact the after-sales service (see Maintenance).
u
Power failure flashes in the temperature display
highest temperature reached during power failure is indi-
cated in the temperature display.
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The freezer temperature rose too high over the last hours or
days due to a power failure or power interruption. When the
power interruption is over, the appliance will continue to
operate in the last temperature setting.
u To cancel the display of the warmest temperature: press
alarm button
Fig. 2 (5) .
u Check the quality of the food. Do not consume spoiled food.
Do not re-freeze thawed food.
DEMO shines in the temperature display.
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The demo mode is activated.
Please contact the after-sales service (see Maintenance).
u
The outer surfaces of the appliance are warm*.
The heat of the refrigeration circuit is used to prevent
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condensate from forming.
This is normal.
u
The temperature is not cold enough.
The door of the appliance is not properly closed.
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Close the door of the appliance.
u
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Insufficient ventilation.
Keep ventilation grille clear, and clean it.
u
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The ambient temperature is too high.
Solution: (see 1.2) .
u
The appliance was opened too frequently or for too long.
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Wait to see whether the appliance reaches the required
u
temperature by itself. If not, please contact the after sales
service (see Maintenance).
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The temperature is incorrectly set.
Set the temperature to a colder setting and check after 24
u
hours.
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The appliance is too close to a source of heat (stove, heater
etc).
Change the position of the appliance or the source of heat.
u
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The appliance was not inserted properly into the recess.
Check whether the appliance was inserted correctly and
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the door closes properly.
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Too
much
fresh
food
Fast-Freeze.
Solution: (see 5.7)
u
The internal light does not come on.
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The appliance is not switched on.
Switch on the appliance.
u
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The door was open longer than 15 min.
The interior light automatically switches off if the door has
u
been open for about 15 min.
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The LED illumination is defective or the cover is damaged:
WARNING
Risk of injury due to electric shock!
Live parts are located under the cover.
u Have the LED interior light changed or repaired only by the
customer service or by specialized personnel trained for the
purpose.
* Depending on model and options
to
F0
F9
. The
was
placed
inside
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