b.
The Customer must provide Grundfos with a description of the problem encountered with the
Equipment, the Equipment model number, serial number, and date of purchase. Most
importantly, the Customer must provide Grundfos the original proof of purchase. The Customer
will bear the cost of notifying Grundfos of the Warranty claim.
What Grundfos will do
13.
If Grundfos is informed of any claim within the Warranty Period and that claim is within the terms of
this Warranty, Grundfos will make arrangements for the service, repair or replacement of the
Equipment, at the sole discretion and cost of Grundfos. The Customer will bear the cost of freight and
insurance to transport any products to Grundfos, or to the place of purchase (as applicable). Grundfos
will bear the cost of freight for the return and dispatch of the repaired or replaced Equipment if the
claim is accepted under this Warranty.
14.
If a Warranty claim is not accepted, Grundfos will inform the Customer in writing that the Warranty
claim was not accepted and the reasons for non-acceptance. The Customer will bear the cost of any
freight for the return and dispatch of the Equipment, and the cost of any repairs undertaken by
Grundfos if requested by the Customer to do so.
Warranty Periods
Unless otherwise stated below, all Grundfos product comes as standard with a 2 Year Warranty.
1 Year Warranty
Start Controllers
Grundfos Ultra 6"-12" Ultra
Ultra 4" Motor TX & GX
DIS
DIT
3 Year Warranty
Grundfos SP 4"
5 Year Warranty
Pressure Tanks
10 Year Warranty
Fixed Solar Array
25 Year Linear Performance Warranty
Solar Modules
Wellmaster Accessories
Dosing accessories
DSB
OCD
VGA
CRI
Wellmaster Flexible Rising Main
DSA
DSS
DIA
UV
Grundfos SP w/MP204 6"-12"
CRN
15