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Westfire stoves have a 5-year guarantee against material faults and other manufacturing defects in line with the
following warranty terms. Your receipt documents is the date of purchase The warranty will only apply if we have
received from you the duly completed registration card within 2 weeks of purchase.
Your stove must have been purchased from an authorised Westfire Stoves dealer whose name must be shown on
the registration card.
Your stove must have been installed and serviced within 12 months of installation by a HETAS or equivalent regis-
tered engineer This warranty covers replacement or repair of the parts found to be defective, but does not cover
the labour or carriage charges. Westfire Stoves reserve the right to inspect any component prior to replacement.
Westfire stoves reserve the right to refuse to provide replacement parts in the event that the registration card has
not been completed and returned.
Please note that this is not transferable and is extended only to, and is solely for, the benefit of the original pur-
chaser of the stove and will therefore only apply when the dated sales receipt as proof of purchase is produced to
Westfire Stoves.
WHAT IS NOT COVERED:
The warranty does not cover:
1. Consumable service parts being repair or replacement of parts, which are subject to normal wear and tear
during the warranty period or parts that require replacement in connection with normal maintenance. Such
parts include but are not limited to baffles, fire bars, grate assemblies, firebricks, glass, and glass assemblies,
ash trays, and sealing materials such as sealing rope. Consumable parts will require periodic replacement.
2. Senotherm painted surfaces.
3. Damage resulting from installation and usage other than as described in Westfire stoves´s installation and
operation instructions, or if the installation does not conform to local building and fire and safety regulations.
4. Defects or faults caused by local conditions such as draught problems and chimney defects.
5. Damage resulting from over firing the appliance - over firing can be identified by warped plates and areas
where the paint pigment has been burned off or by chipping, cracking, bubbling (as further described in the
operation manual).
6. Damage caused by use of the wrong type of fuel.
7. Damage caused by modifications or repair other than as expressly authorised by Westfire Stoves or by the
user or any other party other than Westfire stoves.
8. Damage made while the stove is in transit. (Any appliance so damaged must not be installed or operated as
this may damage any claim you may have against the carrier/authorised dealer). Please contact the author-
ised Westfire stove's dealer from whom you bought the stove.
9. Damage arising where the stove has been used for commercial, business or resale purposes nor shall we have
any liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
10. Parts of products for which any manufacturer other than Westfire stoves provides warranties.
11. Removal and re-installation cost.
Products repaired or replaced under the warranty are covered only for the remainder of the original warranty
period.
Any claim under this warranty must in the first instance be submitted to the authorised dealer from whom
the stove was purchased. If such dealer has ceased trading or is no longer an authorised dealer please write to
Westfire Stoves, indicating the model number, size and serial number, the place, price and date the stove was
WESTFIRE · WF35
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UK
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