Service
Display
automatic
do service
ESC
Error messages
While an error is present a running combustion process will be stopped. If an error message occurs in idle status,
start of the combustion process will not be allowed. An error message is indicated by the flashing of the display.
The display can only be exited with (ESC) when the cause of the error has been eliminated.
If necessary request a service technician.
Display
automatic
not ignited
ESC
automatic
door open
ESC
automatic
fan failure
ESC
automatic
flame sensor
failure
ESC
automatic
room sensor
failure
ESC
automatic
safety chain
interrupted
ESC
64
Action
Possible cause of error
Pellet tank may be empty.
Combustion pan contaminated.
Combustion chamber door was open
too long.
Chimney is blocked.
Glass pane is defective.
Ash box is not installed correctly.
Induced draught fan and / or speed
monitor defective or not connected.
Flame temperature sensor defective or
not connected.
Room temperature sensor defective or
not connected.
One of the safety elements (safety tem-
perature limiter or inclination switch) has
tripped.
Description
The appliance must be serviced at regular intervals.
After 2000 operating hours you will be automatically
prompted to execute service.
For display of operating hours see chapter
"Information service".
Call a service technician for execution of the service.
Exit "do service" display with (ESC).
The "do service" display continues to appear until
the service technician has executed the service and
has reset the prompt in the service menu.
Possible elimination
Fill the pellet tank.
Clean combustion pan.
Close combustion chamber door.
Check chimney.
Check glass pane.
Push in ash box and lock.
Request a service technician.
Request a service technician.
Request a service technician.
Request a service technician.