8. TROUBLESHOOTING
Control valve display
does not light up.
Water is not softened
No salt consumption
Too much brine in the
salt tank
(not all brine is being sucked
up during a regeneration)
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Make water count.
18
Power adapter not in the
power plug.
Problem with electricity
network
Issue with power adapter
Issue with power cable
Issue with electronic card
Inlet and outlet are reversed
Salt is not dissolved
No salt consumption
Hot water not softened
Water pressure too low
Injector is clogged
Not enough flow to the drain
Too little water pressure in
the system
Clogged injector
Parameters not set correctly
Not enough flow to the drain
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Connect the inlet and outlet
correctly
Wait at least 30 minutes after
having filling the softener
with salt.
See further for possible
reasons
The unsoftened hot water
already present in the boiler
first needs to be consumed
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Increase pressure to min.
1.8 bar
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