Cleaning
■ Use Thetford's Aqua-Clean, a non-abrasive, all-purpose cleaner, on the bowl and macerator pump. It is specially formulated and thoroughly tested to be safe for
all components of your toilet system. It safely removes iron stains and hard water deposits and can be safely used on many other surfaces, including countertops,
sinks, showers and tubs. Just squeeze Aqua-Clean onto surface. Allow to sit a few minutes and clean with a sponge. For severely soiled toilets, allow Aqua-Clean
to soak overnight.
■ Never use household cleaners, which can contain bleach, in the toilet system. Household toilet bowl cleaners contain harsh acids. Bleach, petroleum-based
products, strong acids and abrasives can cause irreversible damage to the toilet system and components.
Winterizing
■ Use only propylene glycol based, non-toxic antifreeze when storing toilet during freezing conditions.
■ Never use automotive antifreeze or windshield washer solvent to winterize.
■ Make sure that both the entire supply and discharge systems are thoroughly winterized to ensure complete protection for your system.
Storage
■ When storing the system for more than two weeks, thoroughly clean toilet and hoses by flushing with Thetford's Aqua-Kem, EcoSmart or Aqua-Clean.
Seasonal Start-Up
■ Test toilet before using by flush the toilet to check operation. Verify that there are no leaks.
Tissue
■ To facilitate flushing, it is recommended that you only use toilet tissues specifically designed to disintegrate rapidly (unlike household tissues), such as Thetford's
Aqua-Soft® (2-ply) and RV/Marine Toilet Tissue (1 ply).
PROBLEM
Toilet does not flush or flush perfor-
mance is poor
Water does not enter bowl during flush
or water add cycle
Water continues dripping briefly into
bowl after flush cycle is complete
Bowl drains dry after flush
Warranty
■ All TECMA finished products have a warranty of 2 years from the date of registration of the boat
■ All TECMA replacement parts have a warranty of 2 years from date of purchase
■ This warranty does not apply to products which have been subjected to misuse, negligence, accident, fire, improper repair, improper installation, or any other
unreasonable use deviating from the manufacturer recommendations.
Warranty parts request
■ Claims under warranty must be filed only through the authorized TECMA service centers .
■ 1) Copy of the certificate of registration of the boat / purchase invoice
■ 2) Brief description of the fault / problem
■ The complete list of TECMA authorized service centers can be downloaded from our website www.thetfordmarine.com or can be obtained from our Customer
service at the following contacts:
R.O.W.(rest of the world): info@tecma.eu / Tel. +39 0744 71 98 33
U.S.A.: 1-800-521-3032
NOTE:
This Troubleshooting Guide is intended to provide a basic service aid in the case of incorrect toilet operation. If the suggested actions above do not resolve the
issue, it may be necessary to bring unit in for professional service. Tecma Customer Service: +39 0744 709071.
Tecma Nano Owner's & Installation Manual
Maintenance
Troubleshooting
CAUSE
Waste tank is full
Clog at pump inlet
Solid object in macerator
Low voltage
Water supply line kinked or not con-
nected
No power to water pump
Water supply has been turned off
Solenoid not plugged into relay mod-
ule (where applicable)
Toilet is installed below water line with
vented loop in water supply line
Water is siphoning out of bowl due to
discharge hose pulled down
ACTION/SOLUTION
Empty waste tank before continuing to use toilet.
Clear clog. DO NOT flush foreign objects.
DISABLE power. Attempt to remove object. If unsuccessful, contact Tecma Service
(+39 0744 709071). DO NOT flush foreign objects.
Check that toilet supply voltage is 12V+/-2V (24V+/-2V) AND that there is no more
than a 10% decrease in voltage when macerator is running. If voltage decreases more
than this, there may be a wiring problem in the boat.
Check that supply line is properly connected to fresh water supply. Check for kinks in
the supply line.
Check that fuse/circuit breaker has not tripped. Ensure all electrical connectors to
water pump are fully mated.
Open water supply valves or reconnect power to supply pump.
Ensure wiring harness to solenoid is fully connected.
Normal operation – if only a small amount of water drips from nozzle.
E
Discharge hose
from macerator pump is pulled down. Straighten hose so that
top of discharge hose is in line with toilet nozzle.
20
www.thetfordmarine.com