Services And Guarantee - Acova Z23010-03 Notice D'utilisation

EN
Problem Diagnosis
The radiator does The radiator is not
not work. powered/connected.
The thermostat is set
incorrectly
The thermostat is not
correctly positioned
The radiator does
not heat.
The thermostat does not
work.
The dual-energy radiator
isn't adequately filled with
water.
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Steps to take
Check that your appliance
is correctly powered and
connected.
Check that the dial position
corresponds to heating (see
chapter 5.4).
Check that your room thermostat
is correctly positioned (signal
range of 10m uninterrupted by
any obstacle between the ther-
mostat and the receiver on your
appliance).
Check that your thermostat is
powered correctly by batteries
(see chapter 5.2).
Check the water filling of the
appliance (see chapter 4.2).
Z23010-03

8. Services and guarantee

After-sales service
If your appliance stops working or you require spare parts, contact your installer
or dealer.
Prior to making contact and to ensure your problem is dealt with quickly and
effectively, please make a note of:
- the details shown on the appliance's nameplate;
- the sales reference for your appliance shown on your dated purchase invoice.
Guarantee
(See general conditions of sale for your country)
The heating body of your electric radiator is guaranteed against manufacturing
defects for five (5) years from the date of purchase, while the other components are
guaranteed for two (2) years.
It complies with the EMC Directive: 2004/108/EC regarding electromagnetic
compatibility of equipment, with Low Voltage directive: 2006/95/EC regarding electrical
equipment designed for use within certain voltage limits, and with European standards
EN 60.335.1, EN 60.335.2.43 and EN 60.335.2.30, and subsequent amendments.
Dated proof of purchase must be presented to activate the guarantee. The
guarantee does not cover radiator transport, removal and installation costs.
The guarantee shall not apply if the appliance is installed, used or maintained
in a way that does not comply with standards in force in the relevant country, good
professional practice, or the manufacturer's instructions.
Guarantee specific to dual-energy towel radiators
The guarantee for your dual-energy towel radiator is subject to the following
restrictions:
- The water used in the heating circuit must not be aggressive or corrosive.
- The system must contain no traces of dissolved gases (O
where gas-permeable materials are used (underfloor heating).
In this event, thorough degasification must be performed upstream of the circu-
lation pump and the system must be bled at its high points.
Z23010-03
EN
-CO ), particularly
2 2
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