Error Messages; Maintenance And Servicing; Maintenance And Cleaning; After-Sales Service And Advice On Using Products - Bosch BRC3600 Notice D'utilisation D'origine

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If the key cannot be found on the smartphone, the eBike sys-
tem automatically switches off. The displays on the operat-
ing unit go out.
Since the smartphone functions only as a contactless key
when switching on, the eBike battery and on-board com-
puter can still be used on a different, unlocked eBike.
Software updates
Software updates are transferred to the operating unit in the
background of the app as soon as it is connected to the app.
During the update process, a green flashing on the battery
charge indicator (3) shows the progress. The system is then
restarted.
You can control the software updates via the eBike
Flow app.

Error messages

The operating unit shows whether critical errors or less crit-
ical errors occur in the eBike system.
The error messages generated by the eBike system can be
read via the eBike Flow app or by your bicycle retailer.
Via a link in the eBike Flow app, information about the error
and support for rectifying the error can be displayed.
Less critical errors
Less critical errors are shown by the assistance level LED (5)
flashing orange. Pressing the select button (2) confirms the
error and the assistance level LED (5) once again continu-
ously shows the colour of the set assistance level.
You can use the following table to rectify the errors yourself
if necessary. Otherwise, please contact your bicycle retailer.
Number
Troubleshooting
0x523005
The indicated error numbers show that
there is interference when the sensors de-
0x514001
tect the magnetic field. See whether you
0x514002
have lost the magnets while riding.
0x514003
If you are using a magnet sensor, check that
0x514006
the sensor and magnet have been properly
installed. Make sure too that the cable to the
sensor is not damaged.
If you are using a rim magnet, make sure that
you do not have any magnetic field interfer-
ence in the vicinity of the drive unit.
Critical errors
Critical errors are shown by the assistance level LED (5) and
the battery charge indicator (3) flashing red. In the event of
a critical error, visit a bicycle retailer as soon as possible. Do
not connect a charger to the system.
0 275 007 3RL | (09.07.2021)

Maintenance and servicing

Maintenance and cleaning

The operating unit must not be cleaned with pressurised wa-
ter.
Keep the operating unit clean. Dirt can cause faulty bright-
ness detection.
Clean your operating unit using a soft cloth dampened only
with water. Do not use cleaning products of any kind.
Have all repairs performed only by an authorised bike
u
dealer.

After-sales service and advice on using products

If you have any questions about the eBike system and its
components, contact an authorised bicycle dealer.
For contact details of authorised bike dealerships, please
visit www.bosch-ebike.com.
Disposal
The drive unit, on-board computer incl. operat-
ing unit, battery, speed sensor, accessories
and packaging should be disposed of in an en-
vironmentally correct manner.
Do not dispose of eBikes and their components with house-
hold waste.
In accordance with Directive 2012/19/EU
and Directive 2006/66/EC respectively, elec-
tronic devices that are no longer usable and de-
fective/drained batteries must be collected
separately and recycled in an environmentally
friendly manner.
Please return Bosch eBike components that are no longer
usable to an authorised bicycle dealer.
Subject to change without notice.
Bosch eBike Systems

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