Error code display
The eBike system's components are continuously and auto-
matically monitored. If an error is detected, the correspond-
ing error code is displayed on the on-board computer.
The drive may be automatically shut down, depending on the
type of error. However, if you wish to continue cycling, you
Code
Cause
410
One or more buttons of the on-board com-
puter are disabled.
414
Operating unit connection problem
418
One or more buttons on the operating unit
are disabled.
419
Configuration error
422
Drive unit connection problem
423
eBike battery connection problem
424
Communication problem between com-
ponents
426
Internal time-out error
430
Internal battery of the on-board computer
is flat (does not apply to BUI350)
431
Software version error
440
Internal drive unit fault
450
Internal software error
460
Error at USB port
490
Internal fault of the on-board computer
500
Internal drive unit fault
502
Bike light fault
503
Speed sensor fault
504
Speed signal distortion detected.
510
Internal sensor fault
511
Internal drive unit fault
530
Battery fault
531
Configuration error
Bosch eBike Systems
will always be able to do so without assistance from the
drive. Before undertaking any other journeys, the eBike
should be checked.
Have all repairs performed only by an authorised bike
u
dealer.
Corrective measures
Check whether any buttons are stuck, e.g. as a result of dirt finding
its way in. Clean the buttons if need be.
Have the connections checked
Check whether any buttons are stuck, e.g. as a result of dirt finding
its way in. Clean the buttons if need be.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Have the connections checked
Have the connections checked
Have the connections checked
Restart the system. If the problem persists, contact your Bosch
eBike dealer. With this error, it is not possible to bring up the wheel
circumference in the basic settings menu or to adjust it.
Charge the on-board computer (in the holder or via the USB port)
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Remove the cable from the USB port of the on-board computer. If
the problem persists, contact your Bosch eBike dealer.
Have the on-board computer checked
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Check the light and the associated wiring. Restart the system. If
the problem persists, contact your Bosch eBike dealer.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Check that the spoke magnet is positioned correctly, and adjust it
if necessary. Check that nothing has been tampered with (tuning).
Drive assistance is reduced.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Switch off the eBike, remove the eBike battery and reinsert the
eBike battery. Restart the system. If the problem persists, contact
your Bosch eBike dealer.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
English – 13
1 270 020 BN2 | (18.03.2020)