Repairs
If a problem cannot be fixed by following the troubleshooting guide, or by
replacing one of the parts listed on page 65, then the instrument must be
sent in for repair.
Please note: for the safety of courriers and our employees, and to
avoid violation of federal and local laws, only clean instruments free
of any chemical, biological or radioactive hazards can be inspected
and repaired!
Sending in for repair
Transporting of hazardous materials without a permit is a
Imortant!
violation of federal law.
BrandTech Scientific, Inc. will not accept instruments that are not appropria-
tely cleaned and decontaminated.
Therefore contact BrandTech Scientific, Inc. and obtain return authorization
before sending you instrument for service.
Return the instrument, with the Return Authorization Number prominently dis-
played on the outside of the package to the address provided with the Return
Authorization Number. Include an exact description of the type of malfunction
and the media used.
Warranty
We shall not be liable for the consequences of improper handling, use, servic-
ing, operating or unauthorized repairs of the instrument or the consequences
of normal wear and tear especially of wearing parts such as pistons, seals,
valves and the breakage of glass as well as the failure to follow the instruc-
tions of the operating manual. We are not liable for damage resulting from
any actions not described in the operating manual or if non-original parts have
been used.
For length of warranty period please see our warranty card enclosed with the
product.
Subject to technical modification without notice. Errors excepted.
66