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PROBLEM
POSSIBLE CAUSES
The motor seems to
High efficiency compressor and fans
run too much
The room or outdoor temperature is hot.
A large amount of warm food has been
recently added.
The door(s) are opened too frequently or for
too long.
The refrigerator door or freezer drawer is
ajar.
The refrigerator control is set too cold.
The door or drawer gasket is dirty, worn, or
cracked.
The lights do not
Your refrigerator is equipped with LED
work
lighting which does not need to be replaced.
The dispenser light is set to OFF.
Doors have been open longer than
10 minutes.
Shelves with under-
Shelf hooks are not fully engaged in shelf
shelf LEDs do not
supports.
light up (on some
Shelf supports, fastened to the back wall of
models)
the refrigerator cabinet, are loose.
Doors have been open longer than
10 minutes.
Pantry Temperature
The refrigerator is in Cooling Off mode.
Control not lit/
The refrigerator controls' initialization
unresponsive
process did not complete successfully.
To listen to normal refrigerator sounds, go to the Product Help/FAQ section of the brand website and search for "normal sounds."
PROBLEM
The refrigerator seems
noisy
Below are listed some
normal sounds with
explanations.
Sound of the compressor
running longer than
expected
Pulsating/Whirring
Popping
24
POSSIBLE CAUSES
The compressor in your new refrigerator regulates
temperature more efficiently while using less energy, and
operates quietly. Due to this reduction in operating noise
you may notice unfamiliar noises that are normal.
High-efficiency compressor and fans
Fans/compressor adjusting to optimize performance during
normal compressor operation
Contraction/expansion of inside walls, especially during
initial cool-down
SOLUTIONS
Larger, more efficient refrigerators run longer at lower, more
energy efficient speeds.
It is normal for the refrigerator to work longer under these
conditions. For optimum performance, place the refrigerator in
an indoor, temperature controlled environment. See "Location
Requirements."
Warm food will cause the refrigerator to run longer until the air
cools to the desired temperature.
Warm air entering the refrigerator causes it to run more. Open
the door less often.
Make sure the refrigerator is level. See "Door Closing and Door
Alignment." Keep food and containers from blocking the door.
Adjust the refrigerator control to a less cold setting until the
refrigerator temperature is as desired.
Clean or change the gasket. Leaks in the door seal will cause
the refrigerator to run longer in order to maintain desired
temperatures.
If there is power to the refrigerator and the lights do not
illuminate when a door or drawer is opened, call for service or
assistance.
On some models, the dispenser light will operate only when a
dispenser paddle is pressed. If you want the dispenser light to
stay on continuously, see "Water and Ice Dispensers."
Close the doors and drawer to reset, and open to resume
lighted task.
Check that the rear shelf hooks are completely seated into the
slots in the shelf supports.
Check all shelf support screws to ensure they are fully
tightend. Tighten all loose screws.
Close the doors and drawer to reset, and open to resume
lighted task.
Exit Cooling Off mode. See "Using the Control(s)."
Unplug the refrigerator, wait 5 seconds. Plug in the refrigerator,
and wait 30 seconds before opening any of the refrigerator
doors or touching the control panel.

Noise

SOLUTIONS
Larger, more efficient refrigerators run
longer at lower, more energy efficient
speeds.
This is normal.
This is normal.

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