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Cleaning and maintenance
Information on rectifying possible faults
Fault
Filtering process is
delayed or interrupted
Filter insert
overflowing
Water dosage deviates
from selected program
No water
Filter insert is dripping
Coffee does not taste
right
Coffee too cold
Coffee too hot
In the event of other faults, contact Melitta Professional Coffee Solutions customer service�
18
Cause
• Coffee ground very finely = pores in the
filter paper become clogged
• Serious calcification
• Water supply blocked
• Temperature controller faulty
• Coffee ground very finely = pores in the
filter paper become clogged
• Very soft water
• Machine is not level = water level is
shifted in the fresh water container
• Water stop tap closed at the water
supply line
• Serious calcification
• Water supply blocked
• Drip stop at the bottom of the filter
insert is dirty
• Coffee kept for more than 1 hour
• Chlorine content in water too high
• Residues of descaler or detergent
• Jug open
• Small coffee quantity kept for too long
Solution
• Select a coffee with coarser grounds
• Descale the machine
• Clean the tube connections/filters
• Contact customer service
• Select a coffee with coarser grounds
• Use harder water
• Compensate for any unevenness on the
installation surface; position the machine
so that it is level
• Open the water stop tap at the water
supply line
• Descale the machine
• Clean the hose connections/sieves
• Clean drip stop
• Consume freshly filtered coffee quickly
• Use a water filter from customer service
upstream
• Thoroughly rinse unit/jug with water
• Put the jug lid on
• Consume freshly filtered coffee quickly
31807 • 20161101
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