Grohe Sensia ARENA 39354SH1 Manuel Utilisateur page 101

3. Requesting Repairs
IF YOU HAVE ANY QUESTIONS, OR PARTS ARE DAMAGED OR MISSING, PLEASE DO NOT CONTACT, OR
RETURN, THIS PRODUCT TO THE STORE. PLEASE CONTACT YOUR LOCAL CUSTOMER SERVICE
REPRESENTATIVE WE CAN TAKE CARE OF ANY QUESTION OR ISSUE YOU MAY HAVE.
Within the warranty period
When requesting warranty service, please have the following information available.
Outside the warranty period
If service is requested outside of the warranty period, the cost of service is responsibility of the product owner.
Service charges include a technical service fee, travel expenses, and parts costs.
Details you will be asked
1. Your contact information (e.g. name, address, phone)
2. Serial Number
(See the label on the back side of the product.)
3. Date of installation
(See the warranty card.)
4. The reason for requesting service
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After-sales Service