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USINg YOUR dYSON vACUUM ClEANER
CAUTION:
• The hose contains electrical wires. Do not use when damaged, cut or punctured. Avoid
picking up sharp objects.
• Do not use or store this machine below 32˚F (0˚C). Ensure that the machine is at room
temperature before operating.
• Do not allow use by anyone unable to operate the vacuum cleaner properly.
• Consult your flooring manufacturer's recommended instructions before vacuuming and
caring for your flooring, rugs and carpets. Some carpets will fuzz if a rotating brush bar
is used when vacuuming. If this happens, we recommend vacuuming in bare floors mode
and consulting with your flooring manufacturer.
• The brush bars will reset to 'ON' each time you start the vacuum cleaner and put it in the
cleaning position.
• This vacuum cleaner is designed for domestic indoor and car use only; it should not be
used or stored outdoors. It should not be used for commercial or rental purposes.
• Do not use your vacuum cleaner outdoors or on wet surfaces, or to vacuum water or other
liquids - electric or personal injury could occur.
• The vacuum cleaner may be used inside a garage only with the Model 08909 Dyson Car
Cleaning Kit accessories. If used in a garage, care should be taken to wipe the soleplate
and wheels with a dry cloth after vacuuming to clean off any sand, dirt or pebbles which
could damage delicate floors.
• Switch off and unplug the vacuum cleaner before changing accessories, removing
the clear bin, filters, hose, checking for blockages or before performing any other
maintenance operation.
• Fine dust such as plaster dust or flour should only be vacuumed in very small amounts.
• Do not press the cyclone release button while carrying the vacuum cleaner or it could fall
and cause injury.
• Do not use the vacuum cleaner to pick up sharp hard objects, small toys, pins, paper clips
etc., because they may damage the vacuum cleaner.
• When vacuuming, certain carpets may generate small static charges in the clear bin or
wand. These are not associated with the electricity supply. To minimize any effect from this,
do not put your hand or insert any object into the clear bin unless you have first emptied it
and rinsed it out with cold water.
EMPTYINg ThE ClEAR bIN
CAUTION:
• Turn power off and unplug before emptying the clear bin.
• Empty the clear bin as soon as the MAX mark level is reached.
• Do not use the vacuum cleaner without the clear bin in place. Failure to do so could result
in electric shock or personal injury.
PLEASE NOTE:
• To minimize dust/allergen contact when emptying, encase the clear bin tightly in a plastic
bag and empty. Remove the clear bin carefully and seal bag tightly, dispose as normal.
ClEANINg ThE ClEAR bIN
• Do not use detergents, polishes or air fresheners to clean the clear bin
• Do not immerse the whole cyclone in water.
• Ensure clear bin is completely dry before re-fitting.
• Clean the shroud with a cloth or dry brush to remove lint and dust.
• Do not put the clear bin in a dishwasher.
WAShINg YOUR FIlTER
DO THIS EVERy SIX MONTHS
• Check your filter regularly. Under normal use, it may require cleaning at least every
6 months according to instructions to maintain performance. The filter may require more
frequent washing if vacuuming fine dust.
CAUTION:
• Turn power off and unplug before washing the filter. Failure to do so could result in electric
shock or personal injury.
PLEASE NOTE:
• Wash the filter in cold water only.
• Do not use detergent to clean filter.
• Do not put the filter in the dishwasher, washing machine, clothes dryer, microwave or near
an open flame.
• Ensure the filter is completely dry before refitting in your vacuum cleaner. Air dry for at
least 24 hours.
lOOKINg FOR blOCKAgES
CAUTION:
• If any part of your vacuum cleaner becomes blocked, it may overheat and then
automatically shut off. Unplug vacuum cleaner and leave to cool down. Clear blockage
before restarting.
• Switch 'OFF' and unplug vacuum cleaner before checking for blockages.
• Beware of sharp objects when clearing blockages.
• Refit all parts of the vacuum cleaner securely before using.
PLEASE NOTE:
• Clearing blockages is not covered by your vacuum cleaner's limited guarantee.
8
dYSON CUSTOMER CARE
THANK yOU FOR CHOOSING TO BUy A DySON VACUUM CLEANER.
If you have a question about your Dyson vacuum cleaner, please call the Dyson Customer
Care Helpline: 1-877-397-6622 with your serial number and details of where/when you
bought the vacuum cleaner, or contact us via the Dyson website. The serial number can
be found on the main body of the vacuum cleaner behind the clear bin. Most questions
can be solved over the phone or by email with one of our Dyson Customer Care Helpline
staff. If your vacuum cleaner needs service, call the Dyson Helpline so we can discuss the
available options. If your vacuum cleaner is under warranty, and the repair is covered, it
will be repaired at no cost.
dYSON CUSTOMER CARE hElPlINE
Dyson Helpline: 1-877-397-6622 toll free, 6 days a week.
PlEASE REgISTER AS A dYSON OWNER
Thank you for choosing to buy a Dyson vacuum cleaner. To help us ensure you receive
prompt and efficient service, please register as a Dyson owner.
There are three ways to do this:
• online at www.dyson.com
• by calling the Dyson Customer Care Helpline: 1-877-397-6622 toll free
• by completing and returning the attached Warranty Form to us by mail
This will confirm ownership of your Dyson vacuum cleaner in the event of an insurance
loss, and enable us to contact you if necessary.
lIMITEd 5 YEAR WARRANTY
TERMS AND CONDITIONS OF THE DySON 5 yEAR LIMITED WARRANTy.
WhAT IS COvEREd
your Dyson vacuum cleaner is warranted against original defects in material and
workmanship for a period of five years from the date of purchase, when used for private
household purposes in accordance with the Operating Manual. This warranty provides, at
no extra cost to you, all labour and parts to place your vacuum cleaner in proper operating
condition during the warranty period. This warranty is subject to the following terms:
WhAT IS NOT COvEREd
Dyson Canada Limited shall not be liable for costs incurred as a result of:
• Vacuum cleaners purchased from an unauthorized dealer.
• Clearing blockages from your vacuum cleaner.
• Use of parts not in accordance with the Operating Manual.
• Careless operation or handling, misuse and/or lack of maintenance or use not in
accordance with the Operating Manual.
• External sources such as weather.
• Repairs or alterations carried out by unauthorized parties or agents.
• Use of the vacuum cleaner other than for normal domestic purposes within the country of
purchase, e.g. for commercial or rental purposes.
• Use of parts and accessories other than those produced or recommended by Dyson
Canada Limited.
• Normal wear and tear, including normal wearing parts such as belt, filter, brush bar, hose
assembly, and power cord (or where external damage or abuse is diagnosed).
• Use of parts and accessories other than those produced or recommended by Dyson
Canada Limited.
WARRANTY SERvICE
• Please fill out and return the Warranty Form, or register online at: www.dyson.com
• Before service can take place, the terms of the warranty require that you contact the Dyson
Helpline with your model name/number, serial number, date and place of purchase.
Please keep your purchase receipt in a safe place to ensure you have this information.
The serial number is found on the vacuum's rating plate, which is on the main body of the
vacuum cleaner behind the clear bin.
• All work will be carried out by Dyson Canada Limited or their authorized agents.
• Any replaced defective parts will become property of Dyson Canada Limited.
• Service under this warranty will not extend the period of this warranty.
• If your vacuum cleaner is not functioning properly, please call the Dyson Helpline on
1-877-397-6622. Most issues can be rectified over the telephone by our trained Dyson
Helpline staff. If this is not possible, Dyson Canada Limited will arrange for your vacuum
cleaner to be repaired and returned in full working order at no extra cost to you.
• Any replaced defective parts will not extend the period of this warranty.
WARRANTY lIMITATIONS ANd ExClUSIONS
• Any representations, warranties or conditions relating to your vacuum cleaner, express or
implied, statutory or otherwise, including but not limited to warranty of merchantability or
warranty of fitness for a particular purpose, are limited to the duration of this warranty.
This limitation is not allowed by some States or provinces and so this limitation may not
apply to you.
• your remedy for breach of this warranty is limited to the warranty service described above.
Dyson Canada Limited will not be liable for any consequential damages or incidental
damages you may incur in connection with your purchase and use of your vacuum cleaner.
This limitation is not allowed by some States or provinces and so this limitation may not
apply to you.
• This warranty gives you specific legal rights. you may also have other rights which vary by
State or province.
• This warranty is not transferable.
SUMMARY OF COvER
• The warranty becomes effective at the date of purchase (or the date of delivery if this is later).
• you must provide proof of delivery/purchase before any work can be carried out on your
vacuum cleaner. Without this proof, any work carried out will be chargeable. Please keep
your receipt or delivery note.
• All work will be carried out by Dyson Canada Limited or its authorized agents.
• Any parts which are replaced will become the property of Dyson Canada Limited.
• The repair or replacement of your vacuum cleaner under warranty will not extend the
period of warranty.
• The warranty provides benefits which are additional to and do not affect your statutory
rights as a consumer.
IMPORTANT dATA PROTECTION INFORMATION
your details will be held by Dyson Canada Limited or others on behalf of Dyson Canada
Limited so that we can assist you more quickly in our Dyson Helpline. From time to time,
Dyson Canada Limited may send you special offers and news of our latest innovations.
Check here if you do not wish to receive marketing or promotional information from Dyson
Canada Limited. For more information about our data collection practices, please refer to
the Dyson Canada Limited privacy policy at www.dyson.com/privacy
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