The left and right sounds are
unbalanced or reversed.
• Check that the speakers and equipment are
connected correctly and securely.
• Adjust the sound level parameters using
the Speaker Settings menu.
Dolby Digital or DTS multi channel
sound is not reproduced.
• Check that the DVD, etc. you are playing
is recorded in Dolby Digital or DTS
format.
• When connecting the DVD player, etc., to
the digital input jacks of this receiver,
make sure the digital audio output setting
of the connected equipment is available.
• Set "Audio Out" to "AMP" in the HDMI
Settings menu (page 103).
• You can enjoy High Bitrate Audio (DTS-
HD Master Audio, Dolby TrueHD), Multi
Channel Linear PCM only with an HDMI
connection.
The surround effect cannot be
obtained.
• Make sure you have selected the sound
field for movie or music (page 66, 67).
• Sound fields do not function when
DTS-HD Master Audio, DTS-HD High
Resolution Audio or Dolby TrueHD with
sampling frequency of more than 48 kHz
are being received.
Recording cannot be carried out.
• Check that the equipment is connected
correctly.
• Select the source equipment using the
input buttons (page 54).
• Audio input signals via HDMI IN and
DIGITAL IN jacks cannot be recorded.
• Copyright protection to prevent recording
is contained in the sources. In this case,
you may not be able to record from the
sources.
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A test tone is not output from the
speakers
• The speaker cords may not be connected
securely. Check to see if they are
connected securely and cannot be
disconnected by pulling on them slightly.
• The speaker cords may have short-circuit
problem.
• Make sure that you are not using PARTY
STREAMING function (page 78).
A test tone is output from a different
speaker than the speaker displayed on
the TV screen
• The speaker pattern set up is incorrect.
Make sure that the speaker connections
and the speaker pattern match correctly.
When the receiver is in standby mode,
there is no sound output from the TV.
• When the receiver enters into standby
mode, sound is from the last HDMI
equipment selection before you turned off
the receiver. If you are enjoying other
equipment, play the equipment and
perform the One-Touch Play operation, or
turn on the receiver to select the HDMI
equipment you want to enjoy.
• Make sure "Pass Through" is set to "ON"
in the HDMI Settings menu if you connect
equipment not compatible with the
"BRAVIA" Sync to the receiver
(page 103).
There is a time gap between the audio
output and visual display.
• Check that the PARTY STREAMING
function is not being used. To close a
PARTY, press SHIFT, then hold down
PARTY until "CLOSE PARTY" appears.
For details, see page 78.