First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience
Dryer not performing as expected
Clothes are not drying
satisfactorily, drying
times are too long
Dryer will not run
Unusual sounds
Possible Causes
Lint screen clogged with lint.
The Air Only cycle has been selected. Select the correct cycle for the types of garments being dried.
Load too large and heavy to dry
quickly.
Exhaust vent or outside exhaust
hood clogged with lint, restricting air
movement.
Fabric softener sheets blocking the
grille.
Exhaust vent not the correct length.
Exhaust vent diameter not the correct
size.
Dryer located in a room with
temperature below 45ºF (7ºC).
Dryer located in a closet without
adequate opening.
Door not closed completely.
Start button not pressed firmly or
held long enough.
Household fuse is blown or circuit
breaker has tripped.
Incorrect power supply.
Wrong type of fuse.
Dryer had a period of non-use.
A coin, button, or paper clip is caught
between the drum and front or rear of
the dryer.
It is a gas dryer.
The dryer is not level front to back
and side to side.
Clothing knotted or balled up.
TROUBLESHOOTING – DRYER
Lint screen should be cleaned before each load.
See "Dryer Cycle Guide."
Separate the load to tumble freely.
Run the dryer for 5–10 minutes. Hold your hand under the
outside exhaust hood to check air movement. If you do not feel
air movement, clean exhaust system of lint or replace exhaust
vent with heavy metal or flexible metal vent. Make sure vent is
not crushed or kinked. See Installation Instructions.
Use only one fabric softener sheet, and use it only once.
Check that the exhaust vent is not too long or has too many
turns. Long venting will increase drying times. Make sure vent is
not crushed or kinked. See Installation Instructions.
Use 4" (102 mm) diameter vent material.
Proper operation of dryer cycles requires temperatures above
45ºF (7ºC).
Closet doors must have ventilation openings at the top and
bottom of the door. The front of the dryer requires a minimum of
1" (25 mm) of airspace, and, for most installations, the rear of the
dryer requires 5" (127 mm). See Installation Instructions.
Make sure the dryer door is closed completely.
Press and hold the START button until you hear the dryer drum
moving.
240 V models: Electric dryers use two household fuses or circuit
breakers. The drum may be turning, but you may not have heat.
Replace both fuses or reset the circuit breaker. If the problem
continues, call an electrician.
240 V models: Electric dryers require 240 V power supply. Check
with a qualified electrician.
Use a time-delay fuse.
If the dryer hasn't been used for a while, there may be a
thumping sound during the first few minutes of operation.
Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.
The gas valve clicking is a normal operating sound.
The dryer may vibrate if not properly installed. See Installation
Instructions.
When balled up, the load will bounce, causing the dryer to
vibrate. Separate the load items and restart the dryer.
Solution
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