Before You Send In The Appliance; Conditions Of Warranty; In Case Of A Warranty Claim - Dirt Devil Cooper M7007 Mode D'emploi

5 Troubleshooting

5.1 Before you send in the appliance

Before contacting your authorised Royal dealer, Royal service partner or appliance market, first follow the procedure in the following table to check if you
can handle the problem yourself
WARNING:
Danger of injury! Never use a defective appliance! Always switch off the appliance and disconnect it from the mains before starting troubleshooting
Zchapter 3.3, „Switching off".
Problem
The appliance The power cord is not plugged in.
will not start
The socket does not carry current.
Power cord is damaged.
The vacuum The overheating protection has tripped (possibly
cleaner stops due to blocked suction channels, filters, or similar).
suddenly
The dust filter The dust filter bag is full.
bag changing
Nozzle, telescopic tube or suction hose are
indicator shows
blocked.
"red"
The filter is dirty.
The results are Bypass vent (Fig. 1/5) is open.
unsatisfactory in
The power setting does not suit the flooring.
spite of the
appliance
working
The "carpet/hard floor" selector (Fig. 1/1) is in the
correctly.
wrong position for the particular type of floor.
The attached nozzle does not suit the flooring.
The dust filter bag is full.
Nozzle, telescopic tube or suction hose are
blocked.
The filter is dirty.
5.2 Disposal

5.3 Conditions of warranty

5.4 In case of a warranty
claim
14
5 Troubleshooting
Possible cause
NOTE:
If you cannot solve the problem following these instructions, contact the Royal Appliance customer service.
Dispose of the appliance in compliance with the environmental protection laws of your country. Electrical waste
may not be disposed of together with domestic waste. Use local old-appliance collection points instead.
The filters used are made from environment-friendly materials. You may dispose of them in your household
waste.
We grant a warranty of 24 months from the date of purchase for the appliance distributed by us. Within this
period we will either repair or replace the appliance or accessory (damages to accessories do not automatically
cause a replacement of the complete appliance) all defects due to manufacturing or materials at no cost.
Damages due to inappropriate use (operation on wrong voltage or type of current, connecting to unsuitable
power supplies, breakage, etc.) are exempt from warranty, as are normal wear and minor defects that only
negligibly influence the appliance's serviceability. Intrusions by unauthorised parties and the use of spare parts
not supplied by Royal Appliance invalidate the warranty. Consumable parts are not included in the warranty
and must be paid for! The warranty is only valid if the date of purchase has been acknowledged by the dealer's
stamp and signature on the warranty card or if a copy of the invoice or sales slip is included with the sent-in
appliance. Warranty work does not extend the warranty period nor does it constitute a claim for a new warranty!
Send us the appliance without dust filter bag and with a short description of the fault in printed letters. Head
your accompanying letter with the notice "warranty claim". Send it to the address on the back page of this
operating manual (Zpage 46, „International Service"), including the warranty card or a copy of the purchase
slip.
Insert the plug into a mains socket and switch on the appliance Zchapter 3.2,
„Vacuum cleaning".
Test the vacuum cleaner at another socket which you are sure carries current.
Have the power cord replaced by Royal Appliance Customer Service, address
Zpage 46, „International Service".
Switch the appliance off and pull the plug out of the socket.
Eliminate the cause of overheating (e.g. blocked suction channels, filters, etc.).
Wait for about 45 minutes. After the appliance has cooled off, you may switch it on
again.
Change the dust filter bag Zchapter 3.5, „Changing the dust filter bag" .
Remove the obstacle. If necessary, use a long wooden stick (e.g. a broomstick)
to do this.
Clean the respective filter Zchapter 4.2, „Cleaning the exhaust filter unit" or
Zchapter 4.3, „Cleaning the motor protection filter".
Close the bypass vent (Fig. 1/5).
Set the power to the setting suggested for the flooring, Zchapter 3.2, „Vacuum
cleaning", step 6.
Set the "carpet/hard floor" selector to the correct position for the (Fig. 1/1)
particular type of floor, Zchapter 3.2, „Vacuum cleaning", step 2.
Fit the correct nozzle, Zchapter 3.2, „Vacuum cleaning", step 1.
Change the dust filter bag Zchapter 3.5, „Changing the dust filter bag" .
Remove the obstacle. If necessary, use a long wooden stick (e.g. a broomstick)
to do this.
Change/clean the respective filter Zchapter 4.2, „Cleaning the exhaust filter unit"
or Zchapter 4.3, „Cleaning the motor protection filter".
Solution