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PROBLEMS, CAUSES AND SOLUTIONS
PROBLEM
CAUSES
Coffee does not
• No water in reservoir.
come out.
• Coffee grind is too fine.
• Too much coffee in the filter.
• Appliance was not turned on
• Coffee has been tamped/
Coffee comes out
• Porta-filter not rotated to full
around the edge of
the porta-filter.
• Coffee grounds around the
• Too much coffee in the filter.
Milk is not foamy
• Ran out of steam.
after frothing or it is
not coming out of
• Milk is not cold enough.
the frothing tube.
• Frothing tube is blocked.
Coffee comes out
• Ground coffee is too coarse.
too quickly.
• Not enough coffee in filter.
Coffee is too weak.
• Using small filter for double
• Ground coffee is too coarse.
The three control
• Water tank is out of water.
panel lights
are flashing
alternatively.
or plugged in.
compressed too much.
lock position.
filter basket rim.
shot of espresso.
English-13
SOLUTIONS
• Add water.
• Grind medium ground coffee.
• Fill filter with less coffee.
• Plug unit into electrical outlet
and turn it on.
• Refill filter basket with coffee
DO NOT TAMP too much.
• Rotate filter holder to full
lock position.
• Wipe off rim.
• Fill with less coffee.
• Ensure there is enough water
in the water reservoir.
• Chill milk and frothing pitcher
prior to making cappuccino
or latte.
• Follow the instructions to
clean the milk reservoir &
frothing tube.
• Use a finer grind.
• Use more coffee.
• Use large filter for double shot
of espresso.
• Use a finer grind.
• Add water to reservoir.
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