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Useful information
Problems
The machine does not
move to the spinning
stage. (*)
The quality of the wash
is poor: The laundry
becomes grey. (**)
The quality of the wash
is poor: The stains
remain or the laundry
cannot be whitened.
(**)
Possible causes / Solutions
• The machine may contain an
unbalanced load.
• The washing machine will not
spin if the water has not been
completely drained.
• Too much foam may have formed
and the automatic foam absorption
system may have been activated
due to excessive use of detergent.
• Insufficient detergent has been
used for a long period of time.
• The washing was carried out at
low temperatures for a long period
of time.
• Insufficient detergent has been
used with hard water.
• A large amount of detergent has
been used.
• Not enough detergent is being
used.
• Too much laundry has been
added.
• The wrong programme and
temperature have been selected.
• An inappropriate detergent has
been used.
• Too much detergent has been
used.
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• An automatic unbalanced load
detection system may activate due
to uneven distribution of laundry
inside the drum.
• Check the filter and the drain
hose.
• Use the recommended quantity of
detergent.
• Use the recommended amount of
detergent for the water hardness
and the laundry.
• Select the right temperature for
the laundry.
• If the water hardness is high,
using too little detergent can cause
the laundry to turn grey over time.
It is difficult to remove this colour
once it has occurred. Use the
recommended amount of detergent
for the water hardness and the
laundry.
• Use the recommended amount of
detergent for the water hardness
and the laundry.
• Use the recommended amount of
detergent for the water hardness
and the laundry.
• Do not overload the machine.
Load the laundry with the quantities
recommended in the "Programme
and Consumption Table".
• Select the right programme and
temperature for the laundry.
• Use the appropriate original-
brand detergent for the machine.
• Put the detergent in the right
compartment. Avoid mixing
whitening product with detergent.
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