Snuza HERO Guide De Démarrage Rapide page 4

30 Days extended warranty
IMPORTANT: proof of purchase is required to validate warranty.
This monitor comes with a 1-year warranty that starts from the date of original
purchase, verified by a sales receipt. We'll extend your warranty by 30 days
when you register your device within 7 days of purchase.
1. A. Register as a user on snuza.com/register, follow the prompts to
complete registration and add your device, OR
B. If you have already registered, log in and scan the QR code below to
register your device, or navigate to www.snuza.com/account/device/add/.
2. Enter your device's serial number and your child's details.
3. Upload your proof of purchase and enter the purchase date, and save.
1. Log into snuza.com.
2. Go to your product's dashboard and click on your device's serial number.
3. Click on the 'Get Support' button.
4. Enter your product support query, then click the 'Send' button.
5. We will be in contact via email to try and resolve your issue.
6. If we are unable to resolve the issue, then the warranty claim process
becomes available.
7. You can do this either on your product's dashboard by clicking the
'Report fault' button or the link provided in the email that you will receive.
Here's how to extend your warranty:
To get product support:
If you have any feedback or questions,
please contact us via your product's
dashboard by clicking the 'Send
a message' button or email us at
support@snuza.com.
Welcome to the Snuza Family!
The Snuza Team
ENGLISH