Publicité
OWNER'S MANUAL | TROUBLESHOOTING
TROUBLESHOOTING
BURNeR WIll NoT IGNITe
If ignition does not occur in 5 seconds:
Turn the appliance oFF�
STEP 01
Wait 5 minutes�
STEP 02
Repeat the lighting procedure�
STEP 03
If this does not work, attempt to ignite your appliance with a match
to determine the cause�
MATCH LIGHTING INSTRUCTIONS
Before beginning, check for gas leaks. open hood (if applicable).
Before beginning, check for gas leaks. open hood (if applicable).
Turn controls to oFF�
STEP 01
light a match (or long
STEP 02
lighter) no shorter than 28 cm
(11 inches) long�
Place the flame next to
STEP 03
the burner�
Turn controls to oN to start gas flowing� ensure burner lights
STEP 04
and stays lit�
IF A MATCH
CAN NOT
IGNITE YOUR APPLIANCE:
POSSIBLE CAUSES
Gas is not reaching the burners�
IF A MATCH
CAN
IGNITE YOUR APPLIANCE:
POSSIBLE CAUSES
Ignitor wire misaligned�
damage to the ignition system�
20
SOLUTION
Reference the "Gas Is Not
Reaching the Burners" section�
SOLUTION
ensure that the ignitor needle
is positioned 3~7 mm (1/8~1/4
inch) away from the burner, and
aligned with the burner holes�
3~7 mm
3~7 mm
(1/8~1/4 inch)
(1/8~1/4 inch)
Contact customer support for
replacement parts�
GAs Is NoT ReACHING
THe BURNeRs
FLAMES ARE YELLOW OR IRREGULAR
POSSIBLE CAUSES
Gas cylinder is empty or low�
(Not applicable if connected to
(Not applicable if connected to
natural gas)
natural gas)
The regulator's flow limiting
device was triggered�
(Not applicable for appliances that
(Not applicable for appliances that
do NoT have a permanently affixed
do NoT
have a permanently affixed
regulator)
regulator)
obstructions in the burner�
FLAME IN AN UNEXPECTED LOCATION
c
c
b b
a a
POSSIBLE CAUSES
something is blocking the
venturi in the burner�
Model(s): 2357 • 2357CA
• Burner flames are inconsistent�
• Flame height drops when a
second burner is lit�
• Appliance will not achieve a
high heat or heats unevenly�
SOLUTION
Refill or replace the gas cylinder�
Reset the safety system:
Turn oFF the appliance,
STEP 01
close the gas cylinder valve, and
disconnect the regulator from
the gas cylinder�
Wait five minutes to
STEP 02
allow the pressure to dissipate,
then reconnect the regulator to
the gas cylinder and slowly open
the gas cylinder hand wheel one
to three turns�
Ignite your appliance�
STEP 03
If this does not work, the regu-
lator may be stuck in the safety
position� Contact customer
support for replacement parts�
Clean the burner assembly to
remove the obstruction�
a a
Gas rail & valves.
Gas rail & valves.
b b
Air gate/ intake.
Air gate/ intake.
c c
Burner.
Burner.
SOLUTION
Contact customer support
to prevent damage to the
appliance�
BLACKSTONE PRODUCTS
Publicité
