Publicité
RL-Smart
| Lightweight rollator
13. Warranty certificate
1. For products supplied by Bischoff & Bischoff, the period of warranty
is 24 months from purchase date. The products are delivered free from
production and material defects. Where it can be demonstrated that there
is a material or manufacturing defect, defective parts will be replaced
free of charge.
2. Claims from this warranty shall not arise, if a repair or replacement of
a product or a part is required for the following reasons:
a) normal wear and tear, which include but is not limited to the following
parts where fitted: Batteries, motor brushes, handles, armrests, upholstery,
tyres, brakes, caps, etc.
b) overloading the product such as, for example, by exceeding the
maximum user weight or load.
c) the product or part has not been maintained or serviced in accordance
with the operating manual, the care and hygiene instructions or
the manufacturer's recommendations as shown in the maintenance
instructions.
d) Accessories have been used which are not original accessories.
e) The product or part has been damaged through negligence, accident
or incorrect use.
f) changes/modifications have been made to the product or parts, which
deviate from the manufacturer's specifications.
g) Repairs have been carried out, before our customer service has been
informed of the circumstances.
3. To enforce the warranty, please contact your dealer with the exact
details of the nature of the difficulty. The product must be repaired by a
dealer authorised by Bischoff & Bischoff.
4. For parts, which have been repaired or exchanged within the scope of
the warranty, the warranty will be extended to the remaining warranty
period for the product in accordance with point 1).
5. For original spare parts which have been fitted at the customer's
expense, these will have a 12 months guarantee, following the fitting.
46
Lightweight rollator |
6. If the rectification of defects fails after a reasonable period of time, the
purchaser may, at its discretion, demand a reduction of the remuneration
or withdraw from the contract.
7. The warranty is subject to the law of the country in which the Bischoff
& Bischoff product was purchased.
In addition, please observe the Bischoff & Bischoff care, warranty, hygiene
and maintenance instructions. Your specialist dealer will be happy to
provide you with these.
Warning! Non-observance of the instruction
manual, improper maintenance and in particular
any technical changes and supplements (added
fittings) without the approval of Bischoff & Bischoff
will generally lead to forfeiture of warranty and
product liability claims.
Bischoff & Bischoff GmbH | 2025 - 01 - 14 - Revision: 7
RL-Smart
47
Publicité
