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Troubleshooting
Problem
The connection
between your
device and a
client through
Wi-Fi cannot be
established
The client
connected to the
device cannot
access the Internet.
The management
web page cannot
be visited.
Recommended Action
Ensure that the Wi-Fi function is enabled.
y
Refresh the network list and select the correct
y
SSID.
Check the IP address, and ensure that your client
y
can automatically obtain an IP address.
Enter the correct network key (Wi-Fi password)
y
when you connect the client to your device.
Ensure that your nano-SIM card is available.
y
Change the location and find a place with good
y
signal.
Check the settings of the WAN connection mode.
y
Contact your service provider and confirm your
y
APN settings.
Enter the correct address. Please view the label
y
on your device to get the default Device Manager
Website IP address.
Use only one network adapter in your PC.
y
Do not use any proxy server.
y
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