HP Photosmart C4200 Serie Guide D'utilisation page 18

Chapter 2
• Check other printers or scanners. You might need to disconnect older products from your
computer.
• Try connecting the USB cable to another USB port on your computer. After you check the
connections, try restarting your computer. Turn the HP All-in-One off and then on again.
• If the HP All-in-One is offline, turn the HP All-in-One off and on again. Start a print job.
• If necessary, remove and then install the software you installed with the HP All-in-One again.
For more information on setting up the HP All-in-One and connecting it to your computer, see
the Setup Guide that came with the HP All-in-One.
Clear paper jams
If the HP All-in-One has a paper jam, first check the rear door.
If the jammed paper is not in the rear rollers, check the front door.
To clear a paper jam from the rear door
1. Press in the tab on the left side of the rear door to release the door. Remove the door by pulling
it away from the HP All-in-One.
2. Gently pull the paper out of the rollers.
CAUTION:
and wheels for torn pieces of paper that might be remaining inside the device. If you do not
remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur.
3. Replace the rear door. Gently push the door forward until it snaps into place.
4. Press Start Copy Black or Start Copy Color to continue the current job.
To clear a paper jam from the front door
1. If necessary, pull the input tray down to open it. Then, lower the print cartridge door.
2. Gently pull the paper out of the rollers.
CAUTION:
and wheels for torn pieces of paper that might be remaining inside the device. If you do not
remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur.
18 HP Photosmart C4200 All-in-One series
If the paper tears when you are removing it from the rollers, check the rollers
If the paper tears when you are removing it from the rollers, check the rollers