Troubleshooting - Haier QNE27J Guide De L'utilisateur

TROUBLESHOOTING

First try the solutions suggested here to possibly avoid the cost of a service call.
PROBLEM
Filter Status Indicator LED
turns amber
Filter Status Indicator LED
turns red
LEAK or scrolling "LEAK" on the
display
Water is disabled
Filter Status indicator LED
flashing red
Buzzer sound
"Err" on the display
Water is disabled
Filter Status indicator LED
flashing red
Buzzer sound
Refrigerator beeps when
pressing dispenser paddle
Refrigerator does not operate
Vibration or rattling (slight
vibration is normal)
Motor operates for long periods
or cycles on and off frequently.
(Modern refrigerators with
more storage space and a
larger freezer require more
operating time. They start and
stop often to maintain even
temperatures.)
Refrigerator or freezer
compartment too warm
Frost or ice crystals on frozen
food (frost within package is
normal)
Divider between refrigerator
and freezer compartments
feels warm
Automatic icemaker does not
work
ENGLISH
49-1000469 Rev. 1
POSSIBLE CAUSE(S)
Filter reaching expired state
Filter expired
Filter leak detected
Filter is not detected
No communication with filter
Filter is not properly installed
Filter water leak
Refrigerator in defrost cycle.
Controls set to OFF.
Refrigerator is unplugged.
The fuse is blown/circuit breaker is tripped.
Refrigerator is in showroom mode.
Leveling legs need adjusting.
Normal when refrigerator is first plugged in. Wait 24 hours for the refrigerator to completely cool
Often occurs when large amounts of food
are placed in refrigerator.
Door left open.
Hot weather or frequent door openings.
Temperature controls set at the coldest
setting.
Temperature control not set cold enough.
Warm weather or frequent door openings.
Door left open.
Door left open.
Too frequent or too long door openings.
Automatic energy saver system circulates
warm liquid around front edge of freezer
compartment.
Icemaker switch is in the OFF position.
Water supply turned off or not connected.
Freezer compartment too warm.
Piled up cubes in the storage bin cause the
icemaker to shut off.
Ice cubes stuck in icemaker.
Filter is not properly installed
Filter water leak
SOLUTION
Press the Filter Status pad to show remaining filter life.
Press the Filter Status pad to show remaining filter life.
If the display shows 0%, the filter needs to be replaced.
When the unit has detected a new filter (a filter has
been replaced) the Filter Status LED will flash 3
times and then remain off to indicate the filter was
successfully replaced.
Replace filter.
Wipe off the filter/surrounding area if there is any water
from filter replacement.
Verify you have the XWFE filter and not the XWF.
Verify there are no scratches or filter label damage.
Replace filter if filter label shows damage.
Replace filter or make sure the water filter is properly
installed (see water filter section).
Wait about 30 minutes for defrost cycle to end.
Set the controls to a lower temperature setting.
Push the plug completely into the outlet.
Replace fuse or reset the breaker.
Unplug the refrigerator and plug it back in.
See Level the Refrigerator.
down.
This is normal.
Check to see if package is holding door open.
This is normal.
See Controls section
See Controls section
Set the temperature control one step colder. See
Controls section
Check to see if package is holding door open.
Check to see if package is holding door open.
This is normal.
This helps prevent condensation on the outside.
Set the switch to the ON position.
See Installing the Water Line section
Wait 24 hours for the refrigerator to completely cool
down.
Level cubes by hand.
Turn off the icemaker, remove cubes, and turn the
icemaker back on.
Replace filter or make sure the water filter is properly
installed (see water filter section).
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