LAVAZZA INOVY & Milk Mode D'emploi page 76

EN
N° Problem encountered
The display shows the message
10
"DESCALING REQUIRED".
The display shows the message
11 "CREDIT THRESHOLD
REACHED".
The display shows the message
12
"MILK VALVE TIMEOUT".
The coffee flows out too fast
13 and no creamy froth forms on
the surface
14 The coffee is cold.
Dispensed coffee is insufficient
15
or excessive.
Coffee not supplied and steam
16 coming out of the capsule
compartment.
17 Coffee pours out in drops.
76
TROUBLESHOOTING
Possible causes
1 - The machine has limescale
build-up.
1 - No credit available.
1 - Machine damaged.
1 - Capsule not compatible.
2 - Capsule already used.
1 - Coffee pours out in drops,
water circuit clogged.
2 - The machine has
limescale build-up
1 - Incorrect dose
programming.
1 - The loading lever was
not set to the brewing
position.
1 - Faulty capsule.
2 - Pump working improperly.
3 - Spout/water circuit
clogged.
4 - The machine has
limescale build-up.
Solution
Descale the machine.
Contact Lavazza Customer
Service
Power cycle the machine.
Use Lavazza capsules or
compatibles.
Bring the lever back to rest
position and load a new capsule.
Run the machine washing cycle.
Descale the machine.
Program the coffee dose
properly
Set the loading lever to the
brewing position.
Replace the capsule.
Check for abnormal noise of the
machine.
Clean the coffee dispensing
spout
(see MAINTENANCE AND
CLEANING).
Descale the machine.
Result
Ok: call solved.
Non-ok: machine being serviced.
Ok: call solved.
Non-ok: machine being serviced.
Ok: call solved.
Non-ok: machine being serviced.
Ok: call solved.
Non-ok: go to step 2
Ok: call solved.
Non-ok: machine being serviced.
Ok: call solved.
Non-ok: go to step 2
Ok: call solved.
Non-ok: machine being serviced.
Ok: call solved.
Non-ok: machine being serviced.
Ok: call solved.
Non-ok: machine being serviced.
Ok: call solved.
Non-ok: go to step 2
Ok: call solved.
Non-ok: go to step 3
Ok: call solved.
Non-ok: go to step 4
Ok: call solved.
Non-ok: machine being serviced.