•
Cost of premium labor rates due to holidays, overtime,
shipping, etc.
•
Parts or assemblies subjected to misuse, abuse, neglect or
accidents or lack of specified maintenance or operational
procedures.
•
Damage or problems caused by installation, relocation of
unit, cleaning and/or maintenance procedures inconsistent
with the technical instructions provided in this manual.
•
Claims for personal injuries, incidental or consequential
damages or economic loss (profit or revenue), however
caused.
*Warranty periods vary according to blender model.
5.1.1 WATER DAMAGE AND ABUSE
It is critical to prevent liquids from entering the motor base.
The motor base has been designed to deflect liquids from
entering. However, in some instances of heavy spillage or a lack
of appropriate cleaning procedures, liquids may enter the motor
housing. It is important to promptly clean up all spills on the
motor, and around the counter. Failure to do so may result in
liquids being pulled into the motor, which will lead to premature
failure. This cause of failure is considered abuse and is not
covered under the warranty.
5.1.2 COUNTRY OF PURCHASE
A warranty is provided only in the country in which the equipment
was purchased from an authorized sales representative. Use
of the equipment outside the country of purchase voids all
warranties, expressed or implied. If a customer chooses to utilize
a local service center outside of the country of original sale, he
or she can reasonably expect to pay for parts, labor, shipping,
duties, taxes, etc., necessary to make the repair and return the
equipment.
5.1.3 SERVICE PROCEDURE
If you experience any difficulty in using your Blendtec blender,
and following the steps in the TROUBLESHOOTING section do
not resolve the problem, immediately contact Blendtec customer
8
service at 1-800-BLENDTEC (US customers) or a Blendtec
qualified service agent (international customers) to diagnose
the problem. Please have your blender's serial number ready
and be prepared to describe the problem. Do not attempt to do
your own repairs. The warranty will be void if repairs are made
by individuals other than Blendtec qualified service agents. Many
issues can be resolved simply and quickly over the phone. If
the problem cannot be resolved over the phone, your unit may
require replacement. If your machine is under warranty, Blendtec
will repair or replace the blender at no cost. Cosmetic damage
and abuse are not included. If your machine is out of warranty
and you wish to have it repaired, contact Blendtec customer
service at 1-800-BLENDTEC (US customers) or a Blendtec qualified
service agent (international customers) for instructions. You
will be responsible for payment of shipping costs, parts for the
repair, and labor costs as applicable. THIS WARRANTY IS IN LIEU
OF ALL OTHER WARRANTIES OR GUARANTEES OF ANY KIND,
EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY
OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
In no event shall Blendtec
®
incidental, or consequential damages. Upon the expiration of
the warranty period, Blendtec's liability under this warranty
shall terminate. The foregoing warranty shall constitute the
sole liability of Blendtec and the exclusive remedy of the
customer or user.
be liable for any special, indirect,