Blendtec Commercial Serie Manuel Du Propriétaire page 10

TROUBLE SHOOTING
While we don't expect you to have any problems with your
blender, sometimes failures do occur. Use the following
guidelines to see if the problem is easily fixed or requires
service.
Motor will not run – Light indicator is off.
• Make sure the blender power cord is plugged in and the
power switch is turned ON ( I ). The power switch is located
on the back of the blender in the exhaust vent cavity.
• Check the circuit breaker on the bottom of the blender motor
base. Push the button to reset the circuit breaker.
• Check the fuse box or circuit breaker for the outlet the
blender is plugged into. Replace any blown fuses or reset any
tripped breakers.
• If the light indicator is still off, call Blendtec
support. The internal electronics may be damaged.
Motor will not run – Light indicator is solid RED
(not blinking).
• The motor was beginning to overheat, and the thermal
protection safety measures were activated. The LED will
remain RED, and the motor will not run until the internal
motor temperature drops below 75° C. Unplug the blender
and wait 10 minutes for the motor to cool down.
• While waiting for the motor to cool down, examine the
blender motor base to ensure all intake and exhaust vents
are not obstructed. Maintain at least 3 inches of empty space
between the back of the blender motor base and any object
that could interfere with the exhaust airflow. All circular holes
on the bottom of the blender motor base are intake vents,
and all circular holes on the back of the blender are exhaust
vents.
• After waiting 10 minutes, plug the blender back in and run
the motor at speed 5 without a jar for a few seconds. With the
motor running, carefully reach behind the blender and place
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• If the light indicator continues to be RED without blinking
Motor will not run – Light indicator is flashing
multiple colors.
• The blender has entered diagnostic mode. This happens
customer
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• Set the BLEND/PULSE switch to STANDBY (neutral position),
• If the light indicator continues to flash multiple colors,
Motor will not run – Light indicator is flashing RED
• The blender has detected an error. Turn the blender off by
• If the light indicator is still flashing RED, contact Blendtec
a hand near the exhaust. The user should feel air flowing
out of the blender. Be extremely careful not to let anything
touch the spinning motor shaft, including hands, jewelry or
clothing. This is the only time the base should be operated
without a jar in place. If the user does not feel air flowing out
of the blender, then there is likely a problem with the motor
fan. Contact Blendtec customer support and do not use the
®
blender until it has been serviced by a qualified technician.
after having cooled down for at least 30 minutes, contact
Blendtec customer support.
when the BLEND/PULSE switch is activated during the first
3 seconds after the blender is powered on. The different
flashes and colors indicate the cycle count, and errors. This
information is used by Blendtec technicians and customer
service representatives to diagnose problems and verify
warranty coverage.
turn the power switch OFF ( O ), wait 5 seconds, then turn
the power switch back ON ( I ). Wait at least 3 seconds before
activating the BLEND/PULSE switch.
contact Blendtec customer support.
turning the power switch OFF ( 0 ) and unplugging the power
cord from the outlet. Wait 5 seconds, then plug the blender
back in and turn the power switch ON ( I ).
customer support.